# Solved improvements: Allowing members to indicate they're experiencing a reported issue

**URL:** https://meta.discourse.org/t/solved-improvements-allowing-members-to-indicate-theyre-experiencing-a-reported-issue/402498
**Category:** Announcements
**Tags:** solved
**Created:** [May 13, 2026, 1:05pm UTC](https://meta.discourse.org/t/solved-improvements-allowing-members-to-indicate-theyre-experiencing-a-reported-issue/402498 "2026-05-13T13:05:16Z")
**Posts on this page:** 9
**Page:** 3

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### Author: ![ganncamp](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ganncamp/32/106199_2.png) [@ganncamp](https://meta.discourse.org/u/ganncamp)
#### Post date: [July 24, 2026, 3:20pm UTC](https://meta.discourse.org/t/solved-improvements-allowing-members-to-indicate-theyre-experiencing-a-reported-issue/402498/52 "2026-07-24T15:20:08Z")

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That was it, @Moin. Thanks! (No clue why that didn’t jump out at me from the list 🙄)

And what about thread update notifications? Does a ‘me too’ count as a reply for the purposes of getting reply notifications?

In a situation, where I’ve raised an incident based on a high ‘me too’ count, when I reply to the thread to ask users for additional details… who gets the notification?

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### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [July 24, 2026, 3:36pm UTC](https://meta.discourse.org/t/solved-improvements-allowing-members-to-indicate-theyre-experiencing-a-reported-issue/402498/53 "2026-07-24T15:36:33Z")

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> [@ganncamp](#):
>
> And what about thread update notifications? Does a ‘me too’ count as a reply for the purposes of getting reply notifications?

I’d say: it depends. The me too button changes the topic tracking status to “tracking”

> [@lindsey](#):
>
> - The topic tracking will be set to `Tracking`, which means they’ll receive a notification[when the topic is solved](https://meta.discourse.org/t/notifying-members-when-a-tracked-or-watched-topic-is-solved/399821).

The topic tracking status is also updated when you reply, but the notification level depends on what the user has configured in their preferences.

 ![Screenshot_20260724_172619_Firefox](https://global.discourse-cdn.com/meta/original/4X/0/d/7/0d74371945ae415314f3131dcb2301f369252c5f.jpeg)  
The default for that is configured by admins with the `Default_other_notification_level_when_replying` site setting, which is “tracking” by default.  
So if the user preference is default, the button results in the same topic tracking as a reply. So if you reply to the topic instead of a specific post by default users who replied and those who used the button receive the same kind of notification: the topic will appear in the users unread/new list.  
But I don’t think you receive direct notifications for replies in a topic you are tracking, so I am not sure if that is what you mean. For those who replied you can use an `@here` mention which is like notifying everyone who posted. This is probably something userss who used the new button would not be notified about.

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### Author: ![lillian](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lillian/32/515314_2.png) [@lillian](https://meta.discourse.org/u/lillian)
#### Post date: [July 30, 2026, 7:07am UTC](https://meta.discourse.org/t/solved-improvements-allowing-members-to-indicate-theyre-experiencing-a-reported-issue/402498/54 "2026-07-30T07:07:00Z")

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> [@Lilly](#):
>
> i prefer seeing members actually make replies detailing their similar issue because sometimes it is not the same thing as what the OP is discussing.

> [@RGJ](#):
>
> This button will prevent people from actually explaining their issue and that prevents the community from actually vetting it.

just a +1 for this, our support forum sees a lot of issues specific to an user that can’t possibly be the same as an issue experienced by a different user, in this case the “me too” button doesn’t make sense.

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### Author: ![lindsey](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lindsey/32/318210_2.png) [@lindsey](https://meta.discourse.org/u/lindsey)
#### Post date: [July 30, 2026, 1:51pm UTC](https://meta.discourse.org/t/solved-improvements-allowing-members-to-indicate-theyre-experiencing-a-reported-issue/402498/55 "2026-07-30T13:51:21Z")

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Totally fair — just to reiterate, in case anyone is unaware, this functionality is optional:

> [@lindsey](#):
>
> - **It is now a category-specific setting** , so you can turn it off in support categories where it doesn’t make sense or where you otherwise do not want it.

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<div class="post-metadata">

### Author: ![EricGT](https://avatars.discourse-cdn.com/v4/letter/e/f1d935/32.png) [@EricGT](https://meta.discourse.org/u/EricGT)
#### Post date: [August 1, 2026, 10:17am UTC](https://meta.discourse.org/t/solved-improvements-allowing-members-to-indicate-theyre-experiencing-a-reported-issue/402498/56 "2026-08-01T10:17:49Z")

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Does this feature include an admin report showing which topics have received “Me too” clicks, preferably sorted by count in descending order?

I am not requesting this for my own use, since I am not an admin on sites using the feature. However, I may be able to ask an admin to access the report. Without that access, I would not be able to provide feedback on the report as it currently exists—or on a new report if one is created.

Such a report might also be useful to general users. It could help them see which problems are being reported most frequently and determine whether they are experiencing the same issue.

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<div class="post-metadata">

### Author: ![ecki](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ecki/32/264025_2.png) [@ecki](https://meta.discourse.org/u/ecki)
#### Post date: [August 1, 2026, 1:01pm UTC](https://meta.discourse.org/t/solved-improvements-allowing-members-to-indicate-theyre-experiencing-a-reported-issue/402498/57 "2026-08-01T13:01:01Z")

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I like it, and I would agree it should bump the topic the first time a user pushes it.

I think “Me too” has a problematic connotation, but I also cant think of a better short text.

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<div class="post-metadata">

### Author: ![mcwumbly](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mcwumbly/32/103861_2.png) [@mcwumbly](https://meta.discourse.org/u/mcwumbly)
#### Post date: [August 1, 2026, 3:26pm UTC](https://meta.discourse.org/t/solved-improvements-allowing-members-to-indicate-theyre-experiencing-a-reported-issue/402498/58 "2026-08-01T15:26:54Z")

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> [@EricGT](#):
>
> Does this feature include an admin report showing which topics have received “Me too” clicks, preferably sorted by count in descending order?

Used your question as a prompt directly in the [data explorer](https://meta.discourse.org/t/32566?silent=true) UI to create one:

Prompt:

> an admin report showing which topics have received “Me too” clicks, preferably sorted by count in descending order, filtered to open topics, with a params for date range when topic was last bumped

Query:

```sql
-- [params]
-- date :start_date = 2026-02-01
-- date :end_date = 2026-08-01

SELECT
  t.id AS topic_id,
  t.title,
  COUNT(si.id) AS me_too_count,
  t.bumped_at AS last_bumped_at
FROM discourse_solved_shared_issues si
JOIN topics t ON t.id = si.topic_id
JOIN categories c ON c.id = t.category_id
WHERE t.deleted_at IS NULL
  AND t.archetype = 'regular'
  AND t.closed IS FALSE
  AND t.archived IS FALSE
  AND t.visible IS TRUE
  AND c.read_restricted IS FALSE
  AND t.bumped_at >= CAST(:start_date AS date)
  AND t.bumped_at < CAST(:end_date AS date) + INTERVAL '1 day'
GROUP BY t.id, t.title, t.bumped_at
ORDER BY me_too_count DESC

```

And that can be added in the dashboard as well, if desired.

* * *

That said, I could imagine this being directly integrated into the “support” section of the new dashboard as well.

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<div class="post-metadata">

### Author: ![sterretje](https://avatars.discourse-cdn.com/v4/letter/s/cdc98d/32.png) [@sterretje](https://meta.discourse.org/u/sterretje)
#### Post date: [August 13, 2026, 6:49am UTC](https://meta.discourse.org/t/solved-improvements-allowing-members-to-indicate-theyre-experiencing-a-reported-issue/402498/59 "2026-08-13T06:49:15Z")

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Out of curiosity, does the button disappear when a reply is marked as solution?

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<div class="post-metadata">

### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [August 13, 2026, 6:58am UTC](https://meta.discourse.org/t/solved-improvements-allowing-members-to-indicate-theyre-experiencing-a-reported-issue/402498/60 "2026-08-13T06:58:03Z")

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Yes. You can see that, for example, here in the #Support category on topics like [Idea-voting, two different styles?](https://meta.discourse.org/t/idea-voting-two-different-styles/409044/1?silent=true)

[Previous page](https://meta.discourse.org/t/solved-improvements-allowing-members-to-indicate-theyre-experiencing-a-reported-issue/402498.md?page=2)
