Solved improvements: Allowing members to indicate they're experiencing a reported issue

That was it, @Moin. Thanks! (No clue why that didn’t jump out at me from the list :roll_eyes:)

And what about thread update notifications? Does a ‘me too’ count as a reply for the purposes of getting reply notifications?

In a situation, where I’ve raised an incident based on a high ‘me too’ count, when I reply to the thread to ask users for additional details… who gets the notification?

1 Like

I’d say: it depends. The me too button changes the topic tracking status to “tracking”

The topic tracking status is also updated when you reply, but the notification level depends on what the user has configured in their preferences.


The default for that is configured by admins with the Default_other_notification_level_when_replying site setting, which is “tracking” by default.
So if the user preference is default, the button results in the same topic tracking as a reply. So if you reply to the topic instead of a specific post by default users who replied and those who used the button receive the same kind of notification: the topic will appear in the users unread/new list.
But I don’t think you receive direct notifications for replies in a topic you are tracking, so I am not sure if that is what you mean. For those who replied you can use an @here mention which is like notifying everyone who posted. This is probably something userss who used the new button would not be notified about.

1 Like