# \[SOLVED\] Uploaded backup doesn't appear in list
**URL:** https://meta.discourse.org/t/solved-uploaded-backup-doesnt-appear-in-list/76554
**Category:** Support
**Created:** [2017 年 12 月 21 日午前 11:55 UTC](https://meta.discourse.org/t/solved-uploaded-backup-doesnt-appear-in-list/76554 "2017-12-21T11:55:24Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@Frank\_Bailey](https://meta.discourse.org/u/Frank_Bailey)
#### Post date: [2017 年 12 月 21 日午前 11:55 UTC](https://meta.discourse.org/t/solved-uploaded-backup-doesnt-appear-in-list/76554/1 "2017-12-21T11:55:24Z")
My local Discourse and the live instance I’ve backed up are running the same version (1.9.0.beta17).
I upload a backup from the live installation to my local Discourse (which is a Vagrant development version), but the upload doesn’t appear in the list of backups, meaning I can’t restore the backup.
I was advised elsewhere on the forum that I should put a local installation in place, restore the live backup, add users using the Ning import script, then backup the changed local version and restore it to the live server.
If I can’t see the backup file (Discourse tells me the file was uploaded successfully) then it seems I’m stuck.
Anyone might have some idea where I could be going wrong? Thanks!
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### Author:  [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [2017 年 12 月 21 日午後 2:48 UTC](https://meta.discourse.org/t/solved-uploaded-backup-doesnt-appear-in-list/76554/2 "2017-12-21T14:48:13Z")
I’ve occasionally seen a short delay, but not 3 hours. Can you confirm that the file is on the server, by default in `/var/discourse/shared/standalone/backups/default/`?
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### Author:  [@Frank\_Bailey](https://meta.discourse.org/u/Frank_Bailey)
#### Post date: [2017 年 12 月 21 日午後 3:48 UTC](https://meta.discourse.org/t/solved-uploaded-backup-doesnt-appear-in-list/76554/3 "2017-12-21T15:48:17Z")
I found a temp folder in that folder, and it contained a folder named for the uploaded tar.gz backup, and about 14 chunks of split file with sequential names, a few meg in size each. Despite waiting a while and restarting the container several times, I wasn’t able to get the upload to restore.
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### Author:  [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [2017 年 12 月 21 日午後 3:50 UTC](https://meta.discourse.org/t/solved-uploaded-backup-doesnt-appear-in-list/76554/4 "2017-12-21T15:50:02Z")
Sounds like something went wrong with the upload process. I’d suggest trying the upload again, or manually transferring it to the server via `scp` or similar.
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### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [2017 年 12 月 21 日午後 3:53 UTC](https://meta.discourse.org/t/solved-uploaded-backup-doesnt-appear-in-list/76554/5 "2017-12-21T15:53:46Z")
Is sidekiq running? When you upload a backup, we send it chunk by chunk and they have to be re-assembled on the server once they all have been uploaded. That is done in a background job in sidekiq.
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### Author:  [@Frank\_Bailey](https://meta.discourse.org/u/Frank_Bailey)
#### Post date: [2017 年 12 月 21 日午後 3:58 UTC](https://meta.discourse.org/t/solved-uploaded-backup-doesnt-appear-in-list/76554/6 "2017-12-21T15:58:12Z")
Well, we have a winner! Sidekiq is not, in fact, running. I was able to work around it by manually copying the backup file to the correct folder, and the backup restored successfully, so thanks to everyone for your help!
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### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [2017 年 12 月 21 日午後 3:58 UTC](https://meta.discourse.org/t/solved-uploaded-backup-doesnt-appear-in-list/76554/7 "2017-12-21T15:58:38Z")