Hello, on our Discourse site, when DMs are sent to some users, they do not appear in the pop-up section. When entering the DM box, they do not appear at the top of the inbox, and sometimes they do not even appear in the sent tab. To test whether it is related to theme components or customizations ma…

Just to be sure as well, have you tested with plugins off? You can do this using Safe Mode [image] Using Safe Mode to troubleshoot issues with themes and plugins Site Management bookmark This guide explains how to use Discourse’s Safe Mode to troubleshoot issu…

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traceymoko (Tracey) January 28, 2025, 2:08am 2

Just to be sure as well, have you tested with plugins off? You can do this using Safe Mode

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