Continuing the discussion from What about a “ticketing” system for suspensions?:
In the Flag dialog, it would help to clarify to users how flags do or don’t blemish the user’s reputation. Does it immediately have some demerit? Or must a moderator first agree with the flag?
I bring this up because I noticed this on the site point forums banner (emphasis mine):
It makes me think that users are hesitating to cast flags because the consequences are not clear. I know I’ve hesitated in the past, and I know there was an earlier discussion that resulted in the addition of the text “does not cast a flag” to the “Notify user ‘flag’”.
Here’s what the dialog looks like now:
Here’s what I propose:
Remove “Notify @user” - its redundant now that its so easy to PM from a user card.
If the functionality of auto-linking to the post is valuable, move it to the user card. It can always be deleted if necessary. Removing this makes it more clear that the flag dialog is only about flags.
“Thank you for helping” heading instead of the more challenging “Why are you doing this?”
Also, a less threatening color.
Change ‘notify moderators’ to ‘other’ to make it more clearly a catch-all for flags that don’t clearly fit into one of the other boxes.
Explanatory text next to submit button to clarify that the flagger’s name isn’t revealed to the post’s author.