# Some issues with staged users and their (in)ability to visit topics

**URL:** <https://meta.discourse.org/t/some-issues-with-staged-users-and-their-in-ability-to-visit-topics/40084>\
**Category:** UX\
**Created:** [Février 24, 2016, 11:10 UTC](https://meta.discourse.org/t/some-issues-with-staged-users-and-their-in-ability-to-visit-topics/40084 "2016-02-24T11:10:00Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![Sander78](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sander78/32/296615_2.png) [@Sander78](https://meta.discourse.org/u/Sander78)\
**Post date:** [Février 24, 2016, 11:10 UTC](https://meta.discourse.org/t/some-issues-with-staged-users-and-their-in-ability-to-visit-topics/40084/1 "2016-02-24T11:10:00Z")

</div>

Imagine an unknown user mailing to a category that has restricted access. One of the known users reply there, so the unknown user gets a notification by mail.

In that mail there is the line that says _Visit Topic or reply to this email to respond_. But when visiting that topic, two things can happen:

1. the forum is closed and the new user needs to login anyway
2. the forum is not closed, but the user has no access to the category, because he’s not in that group

For point 1, the new user should get some assistance to create a password. It’s totally not clear what to to there.

For point 2, maybe the user shouldn’t have the option to visit the topic at all.

**Simplest solution: have staged users get custom copy in their mail notifications. No _visit this topic_, just reply by mail.**

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_[View the full topic](https://meta.discourse.org/t/some-issues-with-staged-users-and-their-in-ability-to-visit-topics/40084)._