But this only happens to some people, what could it be?

Is there any way I can find out what this problem is?

You can also manually active the users, allowing them to bypass registration. The issue you are having is most likely an issue with the email servers.

Hello, Are u sure the smtp work ? did u try the mail server ?

Did you try Troubleshoot email on a new Discourse install ?

It is possible that the initial email is ending up in user’s spam inbox. If you know the email address or username of anyone who is reporting the issue, you can check to see if the activation email has been sent to them from your Admin / Emails / Sent page. The Email Type for the activation email is…

I did receive the activation email after registering a user on my own Discourse site (free trial version). However, clicking the link in this activation email leads to a page with an “oops” message, and no activation button is displayed. But when I use the same email address to register on the offic…

Welcome to Meta :waving_hand: This sometimes happens to me too when I’m testing something in my forum. Usually, the reason is that I was still logged in with another account. And if I’m logged in as user 1, I can’t confirm the email of user 2. Did you use a private window or log out beforehand?

部分用户无法完成注册，激活按钮无效，或未收到邮件

支持

pfaffman (Jay Pfaffman) 2023年九月20日 18:18 5

您是否尝试过在新的 Discourse 安装上排除电子邮件故障？

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Activation email sent but account not activated Support	6	159	2026年一月22日
Not able to received Activation email after Signup Support	3	967	2020年九月30日
First register email not sent Support email	6	256	2026年五月19日
Mails not sending to users Self-hosting	7	781	2019年一月6日
Can't Receive Registration Email for New Setup Support	0	586	2020年四月11日

部分用户无法完成注册，激活按钮无效，或未收到邮件

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