# Some user see a blank page when opening a topic

**URL:** <https://meta.discourse.org/t/some-user-see-a-blank-page-when-opening-a-topic/148548>\
**Category:** Product Support\
**Created:** [April 19, 2020, 8:11pm UTC](https://meta.discourse.org/t/some-user-see-a-blank-page-when-opening-a-topic/148548 "2020-04-19T20:11:27Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Stephen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephen/32/95011_2.png) [@Stephen](https://meta.discourse.org/u/Stephen)\
**Post date:** [April 19, 2020, 10:12pm UTC](https://meta.discourse.org/t/some-user-see-a-blank-page-when-opening-a-topic/148548/4 "2020-04-19T22:12:02Z")

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It’s usually indicative of an older device/browser.

Can you get some details on the phone model and browser being used?

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_[View the full topic](https://meta.discourse.org/t/some-user-see-a-blank-page-when-opening-a-topic/148548)._