# Some users does not get mail even when in mailing list mode

**URL:** https://meta.discourse.org/t/some-users-does-not-get-mail-even-when-in-mailing-list-mode/118217
**Category:** Support
**Created:** [May 20, 2019, 1:50pm UTC](https://meta.discourse.org/t/some-users-does-not-get-mail-even-when-in-mailing-list-mode/118217 "2019-05-20T13:50:40Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![brase](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/brase/32/121359_2.png) [@brase](https://meta.discourse.org/u/brase)
#### Post date: [May 20, 2019, 1:50pm UTC](https://meta.discourse.org/t/some-users-does-not-get-mail-even-when-in-mailing-list-mode/118217/1 "2019-05-20T13:50:41Z")

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Hi there,

I have a problem with some users which only consume our discourse via mailing list mode.

I think since I have upgraded to 2.2.4+2 (I am not 100% sure) they do not get any email anymore. In skipped there is also no entry.

Does someone has an idea why it stopped sending mail to these special users after upgrade?

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [May 20, 2019, 1:56pm UTC](https://meta.discourse.org/t/some-users-does-not-get-mail-even-when-in-mailing-list-mode/118217/2 "2019-05-20T13:56:31Z")

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It’s much more likely to be a problem with the mail transport than with discourse but sending it. Are the messages not in the sent mail logs? Have the users had mail bounce so mail isn’t being sent?

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [May 20, 2019, 11:49pm UTC](https://meta.discourse.org/t/some-users-does-not-get-mail-even-when-in-mailing-list-mode/118217/3 "2019-05-20T23:49:14Z")

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Note that there is a daily limit on number of emails Discourse will send to any given person. Visit your site settings to edit it.

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### Author: ![brase](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/brase/32/121359_2.png) [@brase](https://meta.discourse.org/u/brase)
#### Post date: [May 21, 2019, 4:43am UTC](https://meta.discourse.org/t/some-users-does-not-get-mail-even-when-in-mailing-list-mode/118217/4 "2019-05-21T04:43:08Z")

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Found something in the error log. I was misguided through the mail log. I thought mails must be there somehow even if sending it fails. Thank you!

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [June 20, 2019, 4:43am UTC](https://meta.discourse.org/t/some-users-does-not-get-mail-even-when-in-mailing-list-mode/118217/5 "2019-06-20T04:43:18Z")

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