# Something missing from Discobot tutorial?

**URL:** https://meta.discourse.org/t/something-missing-from-discobot-tutorial/364387
**Category:** Support
**Tags:** discobot
**Created:** [May 1, 2025, 3:45pm UTC](https://meta.discourse.org/t/something-missing-from-discobot-tutorial/364387 "2025-05-01T15:45:43Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![tknospdr](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tknospdr/32/529762_2.png) [@tknospdr](https://meta.discourse.org/u/tknospdr)
#### Post date: [May 1, 2025, 3:45pm UTC](https://meta.discourse.org/t/something-missing-from-discobot-tutorial/364387/1 "2025-05-01T15:45:43Z")

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I went through the entire tutorial, and at the end, the thing I earned appears to be a big white space.  
I don’t know, maybe it’s a picture of cows in a pasture, but it’s snowing really hard so I can’t see them…

 ![The image is a Discobot response to a user, thanking them for their interaction and providing information on how to access future discussions or discuss various topics. (Captioned by AI)](https://global.discourse-cdn.com/meta/original/4X/2/d/1/2d1dd6b62d31ec7ae25940a05b93af92265691bd.png)

Any idea why this is blank? Brand new instance install, no plugins or modifications of any kind.

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### Author: ![Mittens](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mittens/32/485149_2.png) [@Mittens](https://meta.discourse.org/u/Mittens)
#### Post date: [May 1, 2025, 4:00pm UTC](https://meta.discourse.org/t/something-missing-from-discobot-tutorial/364387/2 "2025-05-01T16:00:05Z")

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It should be the certificate of completion, not sure if the cow thing is a joke or not.

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### Author: ![awesomerobot](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/awesomerobot/32/142900_2.png) [@awesomerobot](https://meta.discourse.org/u/awesomerobot)
#### Post date: [May 1, 2025, 5:15pm UTC](https://meta.discourse.org/t/something-missing-from-discobot-tutorial/364387/3 "2025-05-01T17:15:36Z")

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It should look something like this:

 ![This image shows a digital certificate of achievement from the Discord bot "discobot" for the user "@awesomerobot," recognizing their successful completion of the new user tutorial, dated May 1, 2025. (Captioned by AI)](https://global.discourse-cdn.com/meta/original/4X/5/3/9/5399c7fa8bd43473d5939b4b2555046724588d72.jpeg)

It’s implemented in an iframe so maybe something’s blocking it or the asset isn’t available… if you right click the blank space where it should be, and select `inspect` you should be able to see an iFrame tag in there. If you copy the URL from the `src` and paste it into a new browser window, do you get an error or see an image?

 ![image](https://global.discourse-cdn.com/meta/original/4X/a/6/a/a6ae1d325dc05acd8b6f6981d4cd4f59954deafc.png)

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<div class="post-metadata">

### Author: ![tknospdr](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tknospdr/32/529762_2.png) [@tknospdr](https://meta.discourse.org/u/tknospdr)
#### Post date: [May 2, 2025, 12:10am UTC](https://meta.discourse.org/t/something-missing-from-discobot-tutorial/364387/4 "2025-05-02T00:10:50Z")

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Yes, the item in the iframe is there:

```plaintext
https://talk.technospider.com/discobot/certificate.svg?date=May+01+2025&user_id=1

```

I see a fancy shmancy certificate in a new tab. So how to I troubleshoot?

> [@Mittens](#):
>
> It should be the certificate of completion, not sure if the cow thing is a joke or not.

Yes… it was a joke.

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### Author: ![StryGuardian](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stryguardian/32/159978_2.png) [@StryGuardian](https://meta.discourse.org/u/StryGuardian)
#### Post date: [May 2, 2025, 12:41pm UTC](https://meta.discourse.org/t/something-missing-from-discobot-tutorial/364387/5 "2025-05-02T12:41:37Z")

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Is this an instance on PikaPods by any chance? I spun up an instance there before and I believe something isn’t quite right with their packaged install, because this same issue was present.

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### Author: ![awesomerobot](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/awesomerobot/32/142900_2.png) [@awesomerobot](https://meta.discourse.org/u/awesomerobot)
#### Post date: [May 2, 2025, 2:19pm UTC](https://meta.discourse.org/t/something-missing-from-discobot-tutorial/364387/6 "2025-05-02T14:19:24Z")

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> [@tknospdr](#):
>
> I see a fancy shmancy certificate in a new tab. So how to I troubleshoot?

hmm well the good news is that it exists and you can access it directly… perhaps this is an iframe issue…

if you go to the post, right click inspect again, and view the console tab… are there errors there?

if you go to the network tab, refresh the page, and search for certificate… is its status 200? or something else?

 ![image](https://global.discourse-cdn.com/meta/original/4X/d/4/a/d4af94e66c9bef19fc48b068b9011b0477992368.png)

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<div class="post-metadata">

### Author: ![Mittens](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mittens/32/485149_2.png) [@Mittens](https://meta.discourse.org/u/Mittens)
#### Post date: [May 2, 2025, 3:47pm UTC](https://meta.discourse.org/t/something-missing-from-discobot-tutorial/364387/7 "2025-05-02T15:47:13Z")

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> [@tknospdr](#):
>
> > [@Mittens](#):
> >
> > It should be the certificate of completion, not sure if the cow thing is a joke or not.
> 
> Yes… it was a joke.

ah, my mistake.

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<div class="post-metadata">

### Author: ![tknospdr](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tknospdr/32/529762_2.png) [@tknospdr](https://meta.discourse.org/u/tknospdr)
#### Post date: [May 2, 2025, 9:02pm UTC](https://meta.discourse.org/t/something-missing-from-discobot-tutorial/364387/8 "2025-05-02T21:02:45Z")

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I see this:

 ![The image shows a web browser displaying a list of console messages and failed requests, indicating issues with loading XML resources and JSON responses. (Captioned by AI)](https://global.discourse-cdn.com/meta/original/4X/1/9/3/1938b30a9a8f7da430368fe6f31c2714763a2e97.png)

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<div class="post-metadata">

### Author: ![tknospdr](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tknospdr/32/529762_2.png) [@tknospdr](https://meta.discourse.org/u/tknospdr)
#### Post date: [May 3, 2025, 3:24am UTC](https://meta.discourse.org/t/something-missing-from-discobot-tutorial/364387/9 "2025-05-03T03:24:40Z")

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I did an ‘inspect element’ on a missing logo from another thread I opened on here, and found a bunch of lines referring to trying to serve http content from https pages, so I turned on the ‘force https’ setting and my certificate showed up.

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<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [June 2, 2025, 3:24am UTC](https://meta.discourse.org/t/something-missing-from-discobot-tutorial/364387/10 "2025-06-02T03:24:50Z")

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