# Sparkpost: policy\_rejection

**URL:** <https://meta.discourse.org/t/sparkpost-policy-rejection/42790>\
**Category:** Product Support\
**Created:** [19. April 2016 um 04:17 UTC](https://meta.discourse.org/t/sparkpost-policy-rejection/42790 "2016-04-19T04:17:01Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![DeanMarkTaylor](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/deanmarktaylor/32/102462_2.png) [@DeanMarkTaylor](https://meta.discourse.org/u/DeanMarkTaylor)\
**Post date:** [19. April 2016 um 04:50 UTC](https://meta.discourse.org/t/sparkpost-policy-rejection/42790/2 "2016-04-19T04:50:49Z")

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> [@auryn\_macmillan](#):
>
> so we moved to zoho for our mail hosting. This caused a conflict between zoho and sparkpost (I am now aware that you cannot have conflicting MX records pointing to different servers)

Sparkpost does not need to be set as an MX record to work if you are only using Sparkpost to send mail.

You only need correct TXT DNS records for SPF and DKIM to be set for Sparkpost.

I would say:

- set your general mailboxes back up, setting MX records just to Zoho (or another standard provider).
- approve your email addresses.
- Use Sparkpost just for sending mail from Discourse.

Seek-out, re-read Sparkpost documentation - follow it. Whatever you are doing now seems way off track.

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