# Specific admin cannot access admin area of Forum
**URL:** https://meta.discourse.org/t/specific-admin-cannot-access-admin-area-of-forum/313537
**Category:** Support
**Created:** [June 25, 2024, 11:25am UTC](https://meta.discourse.org/t/specific-admin-cannot-access-admin-area-of-forum/313537 "2024-06-25T11:25:08Z")
**Posts on this page:** 12
**Page:** 1
### Author:  [@Abbas\_Muhammad](https://meta.discourse.org/u/Abbas_Muhammad)
#### Post date: [June 25, 2024, 11:25am UTC](https://meta.discourse.org/t/specific-admin-cannot-access-admin-area-of-forum/313537/1 "2024-06-25T11:25:08Z")
Hello All
I lost Admin access of my forum, Means i am not able to see it. My user is now changed to a normal user. Can someone help me please?
website is applecommunity.pk
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### Author:  [@Bas](https://meta.discourse.org/u/Bas)
#### Post date: [June 25, 2024, 11:30am UTC](https://meta.discourse.org/t/specific-admin-cannot-access-admin-area-of-forum/313537/2 "2024-06-25T11:30:14Z")
Hi Abbas,
That must be an awful feeling!
I checked your about page and this is what I see:
Would you be able to reset the password for Abbasm234 (assuming this is you)? Or could you ask Hamza for help?
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### Author:  [@Abbas\_Muhammad](https://meta.discourse.org/u/Abbas_Muhammad)
#### Post date: [June 25, 2024, 11:31am UTC](https://meta.discourse.org/t/specific-admin-cannot-access-admin-area-of-forum/313537/3 "2024-06-25T11:31:13Z")
He said the same thing he can see me as admin but i cannot see the panel
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### Author:  [@Abbas\_Muhammad](https://meta.discourse.org/u/Abbas_Muhammad)
#### Post date: [June 25, 2024, 11:31am UTC](https://meta.discourse.org/t/specific-admin-cannot-access-admin-area-of-forum/313537/4 "2024-06-25T11:31:29Z")
PS i did the discourse update yesterday
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### Author:  [@Bas](https://meta.discourse.org/u/Bas)
#### Post date: [June 25, 2024, 11:32am UTC](https://meta.discourse.org/t/specific-admin-cannot-access-admin-area-of-forum/313537/5 "2024-06-25T11:32:07Z")
Can you navigate directly to [http://applecommunity.pk/admin](http://applecommunity.pk/admin) ?
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### Author:  [@Abbas\_Muhammad](https://meta.discourse.org/u/Abbas_Muhammad)
#### Post date: [June 25, 2024, 11:37am UTC](https://meta.discourse.org/t/specific-admin-cannot-access-admin-area-of-forum/313537/6 "2024-06-25T11:37:09Z")
This is what i am getting
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### Author:  [@Bas](https://meta.discourse.org/u/Bas)
#### Post date: [June 25, 2024, 11:40am UTC](https://meta.discourse.org/t/specific-admin-cannot-access-admin-area-of-forum/313537/7 "2024-06-25T11:40:07Z")
That _is_ strange. So you are saying that Hamza is able to log in as admin, but you are not?
Could you try a different browser, just to be sure that it isn’t a cache thing?
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### Author:  [@Abbas\_Muhammad](https://meta.discourse.org/u/Abbas_Muhammad)
#### Post date: [June 25, 2024, 11:44am UTC](https://meta.discourse.org/t/specific-admin-cannot-access-admin-area-of-forum/313537/8 "2024-06-25T11:44:13Z")
even tried the new browser still same ☹ this is so frustrating
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### Author:  [@Bas](https://meta.discourse.org/u/Bas)
#### Post date: [June 25, 2024, 11:48am UTC](https://meta.discourse.org/t/specific-admin-cannot-access-admin-area-of-forum/313537/9 "2024-06-25T11:48:26Z")
I would suggest you ask Hamza to:
1. Remove admin access for you
2. Click the “log out user” button on your user’s admin area
3. restore your admin access
If that doesn’t work, something else must be amiss.
I see that you are running cloudflare, please make sure that you have followed the instructions here:
> [@Using Discourse with Cloudflare: Best Practices](https://meta.discourse.org/t/using-discourse-with-cloudflare-best-practices/293405):
>
> Using Discourse with Cloudflarebookmark This guide explains how to configure and use Discourse with Cloudflare, including security best practices and troubleshooting tips. person_raising_hand Required user level: Administrator information_source Console access is required for self-hosted installations Summary Cloudflare can enhance your Discourse instance with improved performance through CDN, additional security layers like DDoS protection, and HTTPS support. This guide covers the…
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### Author:  [@Abbas\_Muhammad](https://meta.discourse.org/u/Abbas_Muhammad)
#### Post date: [June 25, 2024, 12:03pm UTC](https://meta.discourse.org/t/specific-admin-cannot-access-admin-area-of-forum/313537/10 "2024-06-25T12:03:08Z")
I Ran the update again and its back now!
Thanks for ur help
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [June 25, 2024, 1:33pm UTC](https://meta.discourse.org/t/specific-admin-cannot-access-admin-area-of-forum/313537/11 "2024-06-25T13:33:01Z")
If you have shell access you can
```plaintext
cd /var/discourse
./launcher enter app
rake admin:create
```
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [July 25, 2024, 1:33pm UTC](https://meta.discourse.org/t/specific-admin-cannot-access-admin-area-of-forum/313537/12 "2024-07-25T13:33:36Z")
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