# Splash screen stuck until hard refresh

**URL:** <https://meta.discourse.org/t/splash-screen-stuck-until-hard-refresh/261206>\
**Category:** Product Support\
**Created:** [April 10, 2023, 4:16pm UTC](https://meta.discourse.org/t/splash-screen-stuck-until-hard-refresh/261206 "2023-04-10T16:16:59Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![yanokwa](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/yanokwa/32/105083_2.png) [@yanokwa](https://meta.discourse.org/u/yanokwa)\
**Post date:** [April 10, 2023, 4:16pm UTC](https://meta.discourse.org/t/splash-screen-stuck-until-hard-refresh/261206/1 "2023-04-10T16:16:59Z")

</div>

I occasionally see forums that I run show a splash screen that never stops loading.

It seems to happen after rebuilds or if I haven’t visited the forum for a long time. It doesn’t seem associated with different browsers or forum plugins. And it happens to some people but not others.

A hard refresh (Ctrl-F5 on Windows or Cmd-Shift-R on Mac) seems to fix it every time. My guess is that this is a caching issue with the CDN, but I’m not sure. Anyone else experiencing something like this?

Console when page isn’t loading

 ![before](https://global.discourse-cdn.com/meta/original/4X/8/f/b/8fb143717d0e81041e37e160d7f2b55363f7dcaa.jpeg)

Console after a hard refresh

 ![after](https://global.discourse-cdn.com/meta/original/4X/3/5/8/3589209aaa9a44178e8c3be3471b9a4adbb264ef.png)

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