# Splash screen stuck until hard refresh

**URL:** <https://meta.discourse.org/t/splash-screen-stuck-until-hard-refresh/261206>\
**Category:** Product Support\
**Created:** [April 10, 2023, 4:16pm UTC](https://meta.discourse.org/t/splash-screen-stuck-until-hard-refresh/261206 "2023-04-10T16:16:59Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)\
**Post date:** [April 10, 2023, 4:33pm UTC](https://meta.discourse.org/t/splash-screen-stuck-until-hard-refresh/261206/2 "2023-04-10T16:33:51Z")

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![image](https://global.discourse-cdn.com/meta/original/4X/9/0/4/904f4d63d57900f19068ad17699a4dc074406dcb.jpeg)

Every single one of these errors is due to the request getting rate limited. Discourse can’t run if its assets can’t load.

You should check:

- is the correct end user IP address being passed to the backend?
- is rate limiting set up correctly? (in general)
- what entity is performing the rate limiting here?

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_[View the full topic](https://meta.discourse.org/t/splash-screen-stuck-until-hard-refresh/261206)._
