# SSO Confusion for Users with Impersonate options on origin platform

**URL:** <https://meta.discourse.org/t/sso-confusion-for-users-with-impersonate-options-on-origin-platform/62894>\
**Category:** Product Support\
**Created:** [May 17, 2017, 5:29pm UTC](https://meta.discourse.org/t/sso-confusion-for-users-with-impersonate-options-on-origin-platform/62894 "2017-05-17T17:29:18Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![RyanK](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ryank/32/297314_2.png) [@RyanK](https://meta.discourse.org/u/RyanK)\
**Post date:** [May 17, 2017, 5:29pm UTC](https://meta.discourse.org/t/sso-confusion-for-users-with-impersonate-options-on-origin-platform/62894/1 "2017-05-17T17:29:18Z")

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It’s not uncommon for our support staff to impersonate a user within our core platform interface, which often results in them being logged in to the browser as a different user when they click over to the forum. This triggers creation of a discourse linked account and an email to someone who has never visited. While I like spreading the word to new people, this is very confusing to users and tedious for staff.

Is there any way around this other than using two different browsers at the same time and being careful?

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_[View the full topic](https://meta.discourse.org/t/sso-confusion-for-users-with-impersonate-options-on-origin-platform/62894)._