# SSO - "There is a problem with your account. Please contact the site's administrator."

**URL:** <https://meta.discourse.org/t/sso-there-is-a-problem-with-your-account-please-contact-the-sites-administrator/42126>\
**Category:** SSO\
**Created:** [06.Апрель.2016 12:58:18 UTC](https://meta.discourse.org/t/sso-there-is-a-problem-with-your-account-please-contact-the-sites-administrator/42126 "2016-04-06T12:58:18Z")\
**Posts on this page:** 1\
**Showing post:** 24

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**Author:** ![William\_Entriken](https://avatars.discourse-cdn.com/v4/letter/w/a8b319/32.png) [@William\_Entriken](https://meta.discourse.org/u/William_Entriken)\
**Post date:** [18.Март.2019 13:56:15 UTC](https://meta.discourse.org/t/sso-there-is-a-problem-with-your-account-please-contact-the-sites-administrator/42126/24 "2019-03-18T13:56:15Z")

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The solution for my problem was:

1. Admin → Settings → enable verbose SSO logging
2. Navigate to /logs on one screen while attempting to login on the other

This found the problem, then…

1. Delete existing account (non-sso) with the same email address
2. Reattempt SSO login

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_[View the full topic](https://meta.discourse.org/t/sso-there-is-a-problem-with-your-account-please-contact-the-sites-administrator/42126)._