I have been running my site for over a year now and this just started happening lately. We have many staged users as the site mostly functions as a help desk / ticket hub. Within the last week or so tickets with embedded media (screenshots) have been stuck in the approval queue. When I checked th…

I tested this on a current self-hosted instance. Staged users are not members of trust_level_0, so having trust_level_0 in skip review media groups does not exempt them. However, adding logged_in_users to skip review media groups does. [image] I tested this both directly against NewPostManager …

I feel like this might be a report about the same problem [صورة] A new review queue layout with all new features megaphoneAnnouncements Recently the review queue starting popping up notifications about incoming email from newsletters. I now need to validate eac…

I don’t have one in review right now, but it was referring to the fact that there were embedded media in the posts each time. I checked that setting for Approve unless staged, and it’s not checked.

[صورة] tknospdr: I don’t have one in review right now You should be able to see prior ones by changing the status filter at the top. I will try to take a look. But I can’t say when I’ll get around to it. I hope someone else will step up.

Oh, I see. This post includes embedded media. See skip review media groups. And that setting includes admins, moderators, trust_level_0

I"m still getting these. Is there anything I can do to fix it? It’s really impacting our workflow. [Screenshot 2026-09-11 at 10.55.19 AM]

Sorry I haven’t had time to take a look yet. If it’s that important to you, you should consider asking for help on Marketplace . I think it’s related to the changes in Incoming emails with signatures/tables/inline images rejected with “Access Denied” - #2 by Ethsim2 . So maybe @Ethsim2 has an idea

No apology necessary. Free help is free help. I was just reaching out to give you a full screenshot. You should have just as easily said, “Hold your horses, fix incoming when I get to it!” :slight_smile:

I’ve also opened a PR to add regression coverage for this behavior: DEV: Cover staged email media exemption for logged-in users (#43591) main ← Ethsim12:dev-staged-email-media-exemption opened 04:5…

@tknospdr has adding logged_in_users to the site setting solved your problem? [صورة] A new review queue layout with all new features megaphoneAnnouncements I found that adding logged_in_users to the site setting: skip review media groups ensures newly-created …

It seems to have fixed my issue. I’ve not gotten any notifications since I added that group. Thanks!

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tknospdr (David Muszynski) 5 أكتوبر 2026، 1:30ص 12

يبدو أن المشكلة قد حُلَّت. لم أتلقَّ أي إشعارات منذ أن أضفت تلك المجموعة.
شكرًا لك!

الموضوع		الردود	مرات العرض
When site require approvals for users, email replies do not get sent to staged users Bug	5	1768	28 أغسطس 2017
Staged users not receiving user_replied email notifications Product Support	2	331	25 أكتوبر 2023
Email staged users not held for moderation Feature	10	931	29 مارس 2018
Staged users unable to join the forum via invite, sign-up, or login Product Support invites , staged-users	5	964	16 أغسطس 2022
Blocked staged user can still "post" Bug	2	873	11 فبراير 2016

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