Stop accepting DMs

Support

AI-generated summary

The discussion revolves around disabling direct messages (DMs) or personal messages (PMs) on a Discourse forum. Konrad_Sopala wants to stop accepting DMs as they are changing roles and won’t be able to help users. merefield suggests restricting PMs to trusted users or membership groups. JammyDodger provides an alternative solution by changing user preferences on the /preferences/users page, which Konrad_Sopala finds to be the solution they were looking for.

1

Hey there!

I would like to stop accepting DMs that are sent to me in our Discourse Forum? Is it possible to disable that in some kind of personal user settings?

Thank you!

2

I assume by “DM” you mean Personal Message? Or are you referring to Chat?

One question: why are you concerned?

Is it that there are a lot of new/relatively untrusted users sending Personal Messages (PMs)?

One way to tackle this is to set this higher to a more restricted set of users, so only very trusted users or users within Membership groups can send PMs:

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personal message enabled groups

3

Though you can also change your user preference too if you don’t want to make a site wide change:

message options
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You can find this on your /preferences/users page.

4

Thank you a lot @JammyDodger ! That’s exactly what I was looking for!

@merefield the context basically is that our forum is a support one but I’m changing roles and I simply don’t want users to keep reaching out to me as I will no longer be able to help them and don’t want them to reach out as I won’t be able to answer those :slight_smile: