Strange issues with s3

(Shane Liebling) #2

Output from the logs:

/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.27.0/lib/seahorse/client/plugins/raise_response_errors.rb:15:in 
call' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.19.0/lib/aws-sdk-s3/plugins/sse_cpk.rb:22:in 
call' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.19.0/lib/aws-sdk-s3/plugins/dualstack.rb:26:in 
call' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.19.0/lib/aws-sdk-s3/plugins/accelerate.rb:35:in 
call' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.27.0/lib/aws-sdk-core/plugins/jsonvalue_converter.rb:20:in 
call' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.27.0/lib/aws-sdk-core/plugins/idempotency_token.rb:17:in 
call' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.27.0/lib/aws-sdk-core/plugins/param_converter.rb:24:in 
call' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.27.0/lib/aws-sdk-core/plugins/response_paging.rb:10:in 
call' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.27.0/lib/seahorse/client/plugins/response_target.rb:23:in 
call' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-core-3.27.0/lib/seahorse/client/request.rb:70:in 
send_request' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.19.0/lib/aws-sdk-s3/client.rb:5498:in 
put_object' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.19.0/lib/aws-sdk-s3/file_uploader.rb:42:in 
block in put_object' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.19.0/lib/aws-sdk-s3/file_uploader.rb:50:in 
open_file' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.19.0/lib/aws-sdk-s3/file_uploader.rb:41:in 
put_object' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.19.0/lib/aws-sdk-s3/file_uploader.rb:34:in 
upload' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/aws-sdk-s3-1.19.0/lib/aws-sdk-s3/customizations/object.rb:308:in 
upload_file' /var/www/discourse/lib/s3_helper.rb:28:in 
upload' /var/www/discourse/lib/file_store/s3_store.rb:48:in 
store_file' /var/www/discourse/lib/file_store/s3_store.rb:22:in 
store_upload' /var/www/discourse/lib/upload_creator.rb:126:in 
block (2 levels) in create_for' /var/www/discourse/lib/upload_creator.rb:125:in 
open' /var/www/discourse/lib/upload_creator.rb:125:in 
block in create_for' /var/www/discourse/lib/distributed_mutex.rb:34:in 
synchronize' /var/www/discourse/lib/distributed_mutex.rb:5:in 
synchronize' /var/www/discourse/lib/upload_creator.rb:36:in 
create_for' /var/www/discourse/app/models/user_avatar.rb:41:in 
block in update_gravatar!' /var/www/discourse/lib/distributed_mutex.rb:34:in 
synchronize' /var/www/discourse/lib/distributed_mutex.rb:5:in 
synchronize' /var/www/discourse/app/models/user_avatar.rb:14:in 
update_gravatar!' /var/www/discourse/app/jobs/regular/update_gravatar.rb:12:in 
execute' /var/www/discourse/app/jobs/base.rb:137:in 
block (2 levels) in perform' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rails_multisite-2.0.4/lib/rails_multisite/connection_management.rb:63:in 
with_connection' /var/www/discourse/app/jobs/base.rb:127:in 
block in perform' /var/www/discourse/app/jobs/base.rb:123:in 
each' /var/www/discourse/app/jobs/base.rb:123:in 
perform' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/processor.rb:187:in 
execute_job' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/processor.rb:169:in 
block (2 levels) in process' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/middleware/chain.rb:128:in 
block in invoke' /var/www/discourse/lib/sidekiq/pausable.rb:81:in 
call' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/middleware/chain.rb:130:in 
block in invoke' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/middleware/chain.rb:133:in 
invoke' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/processor.rb:168:in 
block in process' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/processor.rb:139:in 
block (6 levels) in dispatch' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/job_retry.rb:98:in 
local' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/processor.rb:138:in 
block (5 levels) in dispatch' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq.rb:36:in 
block in <module:Sidekiq>' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/processor.rb:134:in 
block (4 levels) in dispatch' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/processor.rb:199:in 
stats' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/processor.rb:129:in 
block (3 levels) in dispatch' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/job_logger.rb:8:in 
call' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/processor.rb:128:in 
block (2 levels) in dispatch' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/job_retry.rb:73:in 
global' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/processor.rb:127:in 
block in dispatch' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/logging.rb:48:in 
with_context' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/logging.rb:42:in 
with_job_hash_context' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/processor.rb:126:in 
dispatch' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/processor.rb:167:in 
process' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/processor.rb:85:in 
process_one' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/processor.rb:73:in 
run' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/util.rb:16:in 
watchdog' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/sidekiq-5.1.3/lib/sidekiq/util.rb:25:in 
block in safe_thread'
0 Likes

#3

If you see Access Denied, it may well be that it is indeed, denied.

I had a simliar issue recently, you need to loosen access restriction on AWS just enough to resolve it.

1 Like

(Shane Liebling) #4

The S3 user has all access to all buckets. (Uncertain why backups work but not upload.)

0 Likes

#5

Mine was working fine for ages then broke, but modifying the access rights resolved it.

Somewhere there was a change.

1 Like

(Shane Liebling) #6

I can try, but this is my current policy:

{
  "Version": "2012-10-17",
  "Statement": [
    {
      "Effect": "Allow",
      "Action": "s3:*",
      "Resource": "*"
    }
  ]
}

So the user should be able to do anything.

1 Like

(Shane Liebling) #7

Tried again with this, same issue - backups work but uploads do not:

{
    "Version": "2012-10-17",
    "Statement": [
        {
            "Sid": "VisualEditor0",
            "Effect": "Allow",
            "Action": [
                "s3:PutAccountPublicAccessBlock",
                "s3:GetAccountPublicAccessBlock",
                "s3:ListAllMyBuckets",
                "s3:ListBucket",
                "s3:HeadBucket",
                "s3:GetBucketLocation"
            ],
            "Resource": "*"
        },
        {
            "Sid": "VisualEditor1",
            "Effect": "Allow",
            "Action": "s3:*",
            "Resource": [
                "arn:aws:s3:::gauntlet-forums-backup",
                "arn:aws:s3:::gauntlet-forums-storage",
                "arn:aws:s3:::gauntlet-forums-backup/*",
                "arn:aws:s3:::gantlet-forums-storage/*"
            ]
        },
        {
            "Sid": "VisualEditor2",
            "Effect": "Allow",
            "Action": "s3:*",
            "Resource": "arn:aws:s3:::*/*"
        }
    ]
}
0 Likes

(Shane Liebling) #8

Tried it with the policy in your post and in Setting up file and image uploads to S3 - still no dice.

0 Likes

(Gerhard Schlager) #9

Looks like a typo to me.

3 Likes

(Shane Liebling) #10

Fixed typo. No change. Still not working.

0 Likes

(Gerhard Schlager) #11

Is your uploads bucket empty? Delete it and let Discourse create the bucket. Also, make sure you follow the instructions in Setting up file and image uploads to S3.

4 Likes

(Shane Liebling) #12

Huzzah! Deleting the bucket fixed it! Thanks for that!

0 Likes

(Gerhard Schlager) #13

That’s so weird. I’ve seen that outcome a couple of times in the last few weeks. I’m not sure what’s going on with manually created buckets yet. :thinking:

3 Likes

(Shane Liebling) #14

Strange to be sure… I swapped out that highly-permissive policy for one made from the two posts referenced and things seem good now too.

1 Like

(Jide Ogunsanya) #15

deleted the bucket from where? I have not been able to upload images on my forum too…

0 Likes

(Jay Pfaffman) #16

I had trouble getting uploads to work with digitalocean spaces yesterday, also with an error about the bucket already existing. I ran out of time before I could fully diagnose its. 'tis the season.

1 Like

(Shane Liebling) #17

I deleted the bucket from S3 and let Discourse create it itself.

3 Likes

(Régis Hanol) #18

I think that’s because S3 changed their default permission settings.

The settings when I create it manually

The settings when Discourse creates it

4 Likes

Images Not Uploading. Pls Help
(Jide Ogunsanya) #19

My settings are same with the discourse permission settings, yet images won’t upload.

Inspect elements shows something like "failed to load resource

0 Likes

(Gerhard Schlager) #20

Are you sure? You should see an “Access Denied” error if the upload fails. I thinks it’s a problem with a policy or CORS configuration. According to your screenshot the bucket permissions seem correct (both checkboxes under the “Manage public access control lists (ACLs)” are unchecked) and you “failed to load resource” looks like the browser simply isn’t allowed to load the image.

I’ve updated the instructions in Setting up file and image uploads to S3. Maybe it helps you find the difference in your S3 bucket configuration.

2 Likes

(Derek Magill) #21

FWIW, I also was seeing my backups suddenly fail after an upgrade. The key was the link from the Setting up file and image uploads to S3 link above and carefully following the section about adding an inline policy to the IAM user I was using for the backups. After I updated that, I got a successful backup.

3 Likes