# Structuring an active support community migrating from Facebook

**URL:** https://meta.discourse.org/t/structuring-an-active-support-community-migrating-from-facebook/390619
**Category:** Community Building
**Tags:** facebook-migration
**Created:** [December 7, 2025, 9:06am UTC](https://meta.discourse.org/t/structuring-an-active-support-community-migrating-from-facebook/390619 "2025-12-07T09:06:56Z")
**Posts on this page:** 1
**Showing post:** 36

<div class="post-metadata">

### Author: ![stephtara](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephtara/32/517827_2.png) [@stephtara](https://meta.discourse.org/u/stephtara)
#### Post date: [December 11, 2025, 4:49pm UTC](https://meta.discourse.org/t/structuring-an-active-support-community-migrating-from-facebook/390619/36 "2025-12-11T16:49:31Z")

</div>

Another thought: in the current (facebook) setup, some areas of the communities are actually group chats:

- coaching the helpers
- technical support
- off-topic

So I’m wondering, category or group chat? What are your criteria for choosing between one or the other?

---

_[View the full topic](https://meta.discourse.org/t/structuring-an-active-support-community-migrating-from-facebook/390619)._