# Subscribers not syncing from Stripe?

**URL:** https://meta.discourse.org/t/subscribers-not-syncing-from-stripe/321754
**Category:** Support
**Tags:** subscriptions
**Created:** [August 15, 2024, 4:28am UTC](https://meta.discourse.org/t/subscribers-not-syncing-from-stripe/321754 "2024-08-15T04:28:02Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Onikage](https://avatars.discourse-cdn.com/v4/letter/o/8797f3/32.png) [@Onikage](https://meta.discourse.org/u/Onikage)
#### Post date: [August 15, 2024, 4:28am UTC](https://meta.discourse.org/t/subscribers-not-syncing-from-stripe/321754/1 "2024-08-15T04:28:02Z")

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My subscriber goal panel is updated and showing how many users have joined (5 out of 100) but on the actual Subscriber panel, I am not seeing any subscription users listed.

All of the other webhook data seems to be working just fine. The products carried over, and payments have been processed, but no users are being sorted into groups based on their purchases.

Help is greatly appreciated!

 ![image](https://global.discourse-cdn.com/meta/original/4X/d/6/7/d677cfb0d795334932c842df14d1bfdbed876b8b.png)

 ![image](https://global.discourse-cdn.com/meta/original/4X/c/2/0/c20915a67bf98acfd5fd453f06b792a0ffe90f4c.png)

 ![image](https://global.discourse-cdn.com/meta/original/4X/8/9/0/8906a9b672b75396e9bfe1de9b8f2731e0d5eb26.png)

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### Author: ![Onikage](https://avatars.discourse-cdn.com/v4/letter/o/8797f3/32.png) [@Onikage](https://meta.discourse.org/u/Onikage)
#### Post date: [August 15, 2024, 5:08am UTC](https://meta.discourse.org/t/subscribers-not-syncing-from-stripe/321754/2 "2024-08-15T05:08:20Z")

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It looks like my webhook isn’t actually connected.

Am I wrong to inset the standard URL of my forum “###.discourse.group”?

Can someone give me an example of the correct type of Endpoint address?

 ![image](https://global.discourse-cdn.com/meta/original/4X/8/e/6/8e6e398b463afd7f09b1ffa90adada1aacd4a0ea.png)

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### Author: ![Onikage](https://avatars.discourse-cdn.com/v4/letter/o/8797f3/32.png) [@Onikage](https://meta.discourse.org/u/Onikage)
#### Post date: [August 15, 2024, 5:20pm UTC](https://meta.discourse.org/t/subscribers-not-syncing-from-stripe/321754/3 "2024-08-15T17:20:36Z")

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I am on the Discourse subscription plan, so I’m not sure how to make a webhook URL server-side.

I attached my homepage url “####.discourse.group” as the webhook endpoint for my stripe system, and it gives me a 100% failure rate.

Assistance greatly appreciated and greatly needed!

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### Author: ![Onikage](https://avatars.discourse-cdn.com/v4/letter/o/8797f3/32.png) [@Onikage](https://meta.discourse.org/u/Onikage)
#### Post date: [August 15, 2024, 5:26pm UTC](https://meta.discourse.org/t/subscribers-not-syncing-from-stripe/321754/4 "2024-08-15T17:26:32Z")

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![Instructions](https://global.discourse-cdn.com/meta/original/4X/c/7/2/c72be960ac74f8c98e729474cac79ee10f87679c.png)

These are the Discourse instructions, but should I just literally put “s/hooks” after my homepage url?

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [August 16, 2024, 8:35am UTC](https://meta.discourse.org/t/subscribers-not-syncing-from-stripe/321754/5 "2024-08-16T08:35:58Z")

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That’s right. 👍 It wants your site address with `/s/hooks` on the end.