# Subscription Plugin not working (Error)

**URL:** https://meta.discourse.org/t/subscription-plugin-not-working-error/321352
**Category:** Support
**Tags:** subscriptions
**Created:** [August 12, 2024, 10:05pm UTC](https://meta.discourse.org/t/subscription-plugin-not-working-error/321352 "2024-08-12T22:05:04Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [August 12, 2024, 10:07pm UTC](https://meta.discourse.org/t/subscription-plugin-not-working-error/321352/2 "2024-08-12T22:07:27Z")

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The subscription plugin isn’t a theme, so you cannot install it like you install themes. You need to follow the install instructions which are linked in the table at the topic

> [@Install plugins on a self-hosted site](https://meta.discourse.org/t/install-plugins-in-discourse/19157):
>
> warning This guide assumes that you have a self-hosted standard installation. We only support the standard method of install here, so these instructions assume you have a [standard install](https://meta.discourse.org/t/142537?silent=true). warning This guide only applies to self-hosted Discourse instances. If you are using a managed hosting service, the available plugins are controlled by your hosting provider. For example, on our hosting [these specific plugins](https://www.discourse.org/plugins) are available by hosting tier. information_source As of mid-2025, [many p…](https://meta.discourse.org/t/373574)

Searching for the error message will show you some cases where others had the same problem

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_[View the full topic](https://meta.discourse.org/t/subscription-plugin-not-working-error/321352)._