# Suggested messages list includes archived messages

**URL:** https://meta.discourse.org/t/suggested-messages-list-includes-archived-messages/53707
**Category:** Feature
**Created:** [12월 2, 2016, 6:59오후 UTC](https://meta.discourse.org/t/suggested-messages-list-includes-archived-messages/53707 "2016-12-02T18:59:55Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [12월 2, 2016, 6:59오후 UTC](https://meta.discourse.org/t/suggested-messages-list-includes-archived-messages/53707/1 "2016-12-02T18:59:56Z")

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When reading and managing private messages in my group inbox, I am finding that the suggested messages at the bottom include archived messages. I think this is a bug because it should only include messages from the inbox. When I’m reading archived group messages I’d expect to see more archived messages in the suggested messages.

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [12월 2, 2016, 7:31오후 UTC](https://meta.discourse.org/t/suggested-messages-list-includes-archived-messages/53707/2 "2016-12-02T19:31:07Z")

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It’s the intended behavior. For messages, we prioritize suggestions for other messages with the same groups/users.

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [12월 2, 2016, 7:40오후 UTC](https://meta.discourse.org/t/suggested-messages-list-includes-archived-messages/53707/3 "2016-12-02T19:40:42Z")

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hmm.. maybe I’m not being sufficiently clear. I’m talking about a group messages inbox and a group messages archive.

When I’m in the group inbox, shouldn’t the suggestions be other group inbox messages? Why is it showing me messages that have been archived?

My goal here is to focus on the messages that I need to handle, and then when I’m done with them move them to the archive. If the suggestions are always archived messages then they don’t help me at all and I have to go back to the group inbox instead of using the suggestions which is a time consuming and sometimes confusing extra step.

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [12월 2, 2016, 8:12오후 UTC](https://meta.discourse.org/t/suggested-messages-list-includes-archived-messages/53707/4 "2016-12-02T20:12:32Z")

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When you are viewing a list of messages (group message inbox, archive, etc..), there are no suggestions (like any other topics list).

When you are viewing a message addressed to a group (in the inbox or archived), we’ll suggest **unread/new** messages from the **same** group and then messages with the same users/groups.

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [12월 2, 2016, 8:32오후 UTC](https://meta.discourse.org/t/suggested-messages-list-includes-archived-messages/53707/5 "2016-12-02T20:32:08Z")

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Ohh… I see. So I guess this is a feature request to have an admin setting to display suggestions separately in group inbox and group archive, like we have for suggested topics and categories.

Otherwise I can see the current functionality is a Very Good Thing.

Thanks!

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [12월 3, 2016, 12:13오전 UTC](https://meta.discourse.org/t/suggested-messages-list-includes-archived-messages/53707/6 "2016-12-03T00:13:58Z")

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On reflection, my team’s workflow is not supported by the current group inbox functionality - really what we need is this:

> [@Tags for staff private messages](https://meta.discourse.org/t/tags-for-private-messages/47702):
>
> I’d very much like to be able to use tags in private messages, and especially staff tasks, to help my team manage all the correspondence piling up in messages and use messaging as a way to directly provide support to members and track an issue all the way through resolution, like a task tracker. The ability to add tags like new, inprogress, waitingonsomeone, completed would be a big help.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [12월 3, 2016, 12:23오전 UTC](https://meta.discourse.org/t/suggested-messages-list-includes-archived-messages/53707/7 "2016-12-03T00:23:12Z")

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@sam is working on something similar to this at the moment.

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [12월 3, 2016, 12:30오전 UTC](https://meta.discourse.org/t/suggested-messages-list-includes-archived-messages/53707/8 "2016-12-03T00:30:48Z")

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awesome! 🚀 let us know if we can contribute in any way.

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [11월 13, 2017, 5:19오전 UTC](https://meta.discourse.org/t/suggested-messages-list-includes-archived-messages/53707/9 "2017-11-13T05:19:57Z")

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> [@tobiaseigen](#):
>
> On reflection, my team’s workflow is not supported by the current group inbox functionality - really what we need is this:

OK I am closing this topic for now, we definitely want to get to enabling tags on messages, it would be very helpful.

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [11월 13, 2017, 5:20오전 UTC](https://meta.discourse.org/t/suggested-messages-list-includes-archived-messages/53707/10 "2017-11-13T05:20:00Z")

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