# Support for assisting users whose emails are \*not\* bouncing, but undelivered

**URL:** <https://meta.discourse.org/t/support-for-assisting-users-whose-emails-are-not-bouncing-but-undelivered/83114>\
**Category:** Feature\
**Created:** [March 15, 2018, 10:56pm UTC](https://meta.discourse.org/t/support-for-assisting-users-whose-emails-are-not-bouncing-but-undelivered/83114 "2018-03-15T22:56:30Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\
**Post date:** [November 29, 2020, 2:03am UTC](https://meta.discourse.org/t/support-for-assisting-users-whose-emails-are-not-bouncing-but-undelivered/83114/2 "2020-11-29T02:03:51Z")

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Long long delayed answer, but don’t we add an email header for this now?

`Feedback-ID: meta:user_private_message:discoursemail`

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_[View the full topic](https://meta.discourse.org/t/support-for-assisting-users-whose-emails-are-not-bouncing-but-undelivered/83114)._