# Support for contacting users whose emails are bouncing

**URL:** <https://meta.discourse.org/t/support-for-contacting-users-whose-emails-are-bouncing/83011>\
**Category:** Feature\
**Created:** [March 14, 2018, 9:24pm UTC](https://meta.discourse.org/t/support-for-contacting-users-whose-emails-are-bouncing/83011 "2018-03-14T21:24:32Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\
**Post date:** [March 15, 2018, 12:07am UTC](https://meta.discourse.org/t/support-for-contacting-users-whose-emails-are-bouncing/83011/3 "2018-03-15T00:07:04Z")

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We already handle this, I worked with @techapj on it a while ago.

Enter a valid email in the password reset form

 ![image](https://global.discourse-cdn.com/meta/original/3X/5/0/50fb98381177d7be95775b1e8b571eefb9abecd4.png)

Press HELP button on the resulting confirm

 ![image](https://global.discourse-cdn.com/meta/original/3X/e/3/e373c8652145b0c017fe32cbf665b103b497330c.png)

Note that the staff link above is to `/about` where the contact info is for your Discourse instance. So they would have to contact you out of band, that’s up to them.

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_[View the full topic](https://meta.discourse.org/t/support-for-contacting-users-whose-emails-are-bouncing/83011)._