# Support slideshare.net one box?

**URL:** <https://meta.discourse.org/t/support-slideshare-net-one-box/42976>\
**Category:** Support\
**Created:** [April 22, 2016, 6:56am UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976 "2016-04-22T06:56:46Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![SMT](https://avatars.discourse-cdn.com/v4/letter/s/dec6dc/32.png) [@SMT](https://meta.discourse.org/u/SMT)\
**Post date:** [April 22, 2016, 6:56am UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/1 "2016-04-22T06:56:46Z")

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I have added [slideshare.net](http://slideshare.net) in onebox URL but it does not works. Any way to support slideshare?

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**Author:** ![cpradio](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cpradio/32/4970_2.png) [@cpradio](https://meta.discourse.org/u/cpradio)\
**Post date:** [April 22, 2016, 11:31am UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/2 "2016-04-22T11:31:36Z")

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Do you have an example slideshare url you are trying to use?

Also did you misspell [slideshare.net](http://slideshare.net) like you did in your post above?

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**Author:** ![SMT](https://avatars.discourse-cdn.com/v4/letter/s/dec6dc/32.png) [@SMT](https://meta.discourse.org/u/SMT)\
**Post date:** [April 22, 2016, 11:44am UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/3 "2016-04-22T11:44:41Z")

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My mistake.

Here is the example slideshare link i am trying to onebox -

> **[Client Challenge](https://www.slideshare.net/slideshow/3-tips-for-putting-the-human-back-in-hr/60816337)**

I have added [slideshare.net](http://slideshare.net) to onebox but it does not works.

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<div class="post-metadata">

**Author:** ![cpradio](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cpradio/32/4970_2.png) [@cpradio](https://meta.discourse.org/u/cpradio)\
**Post date:** [April 22, 2016, 11:51am UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/4 "2016-04-22T11:51:52Z")

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Weird, as it seems to work here…

Works on one of my sandbox installations too… I didn’t alter any admin settings.  
[https://sandbox.cpradio.org/t/slideshare-onebox/92](https://sandbox.cpradio.org/t/slideshare-onebox/92)

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<div class="post-metadata">

**Author:** ![SMT](https://avatars.discourse-cdn.com/v4/letter/s/dec6dc/32.png) [@SMT](https://meta.discourse.org/u/SMT)\
**Post date:** [April 22, 2016, 12:16pm UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/5 "2016-04-22T12:16:56Z")

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Then I need to try by removing the slideshare url from onebox?

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<div class="post-metadata">

**Author:** ![cpradio](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cpradio/32/4970_2.png) [@cpradio](https://meta.discourse.org/u/cpradio)\
**Post date:** [April 22, 2016, 12:26pm UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/6 "2016-04-22T12:26:37Z")

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Can you provide a link to the post that isn’t oneboxing? Is it a public site?

I feel like there must be an error or something odd with the post. But yes, it seems you do not need it in the whitelist for onebox.

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<div class="post-metadata">

**Author:** ![SMT](https://avatars.discourse-cdn.com/v4/letter/s/dec6dc/32.png) [@SMT](https://meta.discourse.org/u/SMT)\
**Post date:** [April 22, 2016, 12:30pm UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/7 "2016-04-22T12:30:12Z")

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Sent you the forum link via pm.

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<div class="post-metadata">

**Author:** ![cpradio](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cpradio/32/4970_2.png) [@cpradio](https://meta.discourse.org/u/cpradio)\
**Post date:** [April 22, 2016, 3:01pm UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/8 "2016-04-22T15:01:27Z")

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Yeah, I’m lost on ideas now. Are there any errors in the Developer Tools Console or in the /logs? As I have no idea why it isn’t oneboxing for you.

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**Author:** ![SMT](https://avatars.discourse-cdn.com/v4/letter/s/dec6dc/32.png) [@SMT](https://meta.discourse.org/u/SMT)\
**Post date:** [April 22, 2016, 4:47pm UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/9 "2016-04-22T16:47:16Z")

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Hi,

I just checked that when I try to add a slideshare link in console it shows 404 error. Can you pls check by loggin in to my forum and trying to add a slideshre link? It will show 404 url error like below one.

`_ember_jquery-9c4852b….js:5 GET https://example.com/onebox?url=http%3A%2F%2Fwww.slideshare.net%2Fkpmg%2Fventure-pulse-q116&refresh=false 404 ()`

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<div class="post-metadata">

**Author:** ![cpradio](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cpradio/32/4970_2.png) [@cpradio](https://meta.discourse.org/u/cpradio)\
**Post date:** [April 22, 2016, 4:59pm UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/10 "2016-04-22T16:59:53Z")

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Seems you have something configured incorrectly.

I’d check your app.yml to ensure that your host name is correct, that SSL is enabled properly and so forth.

Do you have the onebox gem properly installed? As you shouldn’t be getting a 404. Are you on a docker install?

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<div class="post-metadata">

**Author:** ![SMT](https://avatars.discourse-cdn.com/v4/letter/s/dec6dc/32.png) [@SMT](https://meta.discourse.org/u/SMT)\
**Post date:** [April 22, 2016, 5:30pm UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/11 "2016-04-22T17:30:44Z")

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I am on a docker install. What to check In app.yml?

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<div class="post-metadata">

**Author:** ![cpradio](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cpradio/32/4970_2.png) [@cpradio](https://meta.discourse.org/u/cpradio)\
**Post date:** [April 22, 2016, 5:45pm UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/12 "2016-04-22T17:45:21Z")

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host name, SSL ports are exposed, the certs are properly referenced.

Beyond that, I’m not sure where else to look.

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<div class="post-metadata">

**Author:** ![SMT](https://avatars.discourse-cdn.com/v4/letter/s/dec6dc/32.png) [@SMT](https://meta.discourse.org/u/SMT)\
**Post date:** [April 23, 2016, 6:19am UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/13 "2016-04-23T06:19:45Z")

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The host name is [domain.com](http://domain.com) I need to change it to [https://domain.com](https://domain.com) for https? I checked that the SSL ports and certs are properly referenced. Also onebox is working fine for other domains only [slideshare.net](http://slideshare.net) is giving the 404 url error.

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<div class="post-metadata">

**Author:** ![envieme](https://avatars.discourse-cdn.com/v4/letter/e/da6949/32.png) [@envieme](https://meta.discourse.org/u/envieme)\
**Post date:** [April 23, 2016, 8:11am UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/14 "2016-04-23T08:11:21Z")

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I have the same issue with my installation. Have whitelisted [slideshare.net](http://slideshare.net) yet I am unable to onebox the links. I am able to paste the same slideshare link here and see it oneboxed in the preview successfully. Not sure what am i missing.

@SMT Are you using cloudflare?

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<div class="post-metadata">

**Author:** ![SMT](https://avatars.discourse-cdn.com/v4/letter/s/dec6dc/32.png) [@SMT](https://meta.discourse.org/u/SMT)\
**Post date:** [April 23, 2016, 12:33pm UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/15 "2016-04-23T12:33:00Z")

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Nope, I am not using cloudfare.

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<div class="post-metadata">

**Author:** ![SMT](https://avatars.discourse-cdn.com/v4/letter/s/dec6dc/32.png) [@SMT](https://meta.discourse.org/u/SMT)\
**Post date:** [April 23, 2016, 12:33pm UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/16 "2016-04-23T12:33:52Z")

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@tgxworld Can you pls check?

@envieme are you on digitalocean?

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<div class="post-metadata">

**Author:** ![envieme](https://avatars.discourse-cdn.com/v4/letter/e/da6949/32.png) [@envieme](https://meta.discourse.org/u/envieme)\
**Post date:** [April 23, 2016, 12:34pm UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/17 "2016-04-23T12:34:09Z")

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Yes I am on Digitalocean, behind cloudflare.

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<div class="post-metadata">

**Author:** ![SMT](https://avatars.discourse-cdn.com/v4/letter/s/dec6dc/32.png) [@SMT](https://meta.discourse.org/u/SMT)\
**Post date:** [April 23, 2016, 12:35pm UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/18 "2016-04-23T12:35:33Z")

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me too. I just checked that another user was also getting the 404 error for amazon.  
Check this -

> [@Amazon onebox fails on my site, but works here](https://meta.discourse.org/t/amazon-onebox-fails-on-my-site-but-works-here/41609):
>
> I’ve tried adding both amazon.com and www.amazon.com as whitelisted domains. I tried to pasted this link and many others from Amazon into a new topic on my site: http://www.amazon.com/The-Advantage-Organizational-Everything-Business/dp/1491510803 When I do, I get the following in Chrome’s dev tools console: https://www.myforumdomain.com/onebox?url=http%3A%2F%2Fwww.amazon.com%2FThe-Advantage-Organizational-Everything-Business%2Fdp%2F1491510803d&refresh=false Failed to load resource: the serve…

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<div class="post-metadata">

**Author:** ![envieme](https://avatars.discourse-cdn.com/v4/letter/e/da6949/32.png) [@envieme](https://meta.discourse.org/u/envieme)\
**Post date:** [April 23, 2016, 12:42pm UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/19 "2016-04-23T12:42:59Z")

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Interesting. I just checked and see Amazon oneboxing doesn’t work on my installation. Even tried whitelisting [amazon.com](http://amazon.com). But works here.

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<div class="post-metadata">

**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\
**Post date:** [April 23, 2016, 9:16pm UTC](https://meta.discourse.org/t/support-slideshare-net-one-box/42976/20 "2016-04-23T21:16:22Z")

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This usually means DNS (outgoing request domain name resolution) is broken on your server.

[Next page](https://meta.discourse.org/t/support-slideshare-net-one-box/42976.md?page=2)
