Here’s a portion of a message I left for the other admin:
I exported the userbase, and got a CSV. I copied two fields from it to a new spreadsheet: username and approved. I searched for “false” values in the approved field, and got these 6 users: [list redacted]
I then looked each one up in the Admin/User page, and clicked on the
manual “Approve” button for each one. We’ll have to wait for the
system’s next message about approvals to see if I actually fixed the
issue, but I am hopeful this will have done it.
So thanks for the help @Moin , hopefully that’s one less perpetual annoyance in my life 