# Task manager within Discourse?

**URL:** https://meta.discourse.org/t/task-manager-within-discourse/68691
**Category:** Feature
**Created:** [August 24, 2017, 12:40pm UTC](https://meta.discourse.org/t/task-manager-within-discourse/68691 "2017-08-24T12:40:40Z")
**Posts on this page:** 1
**Showing post:** 15

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [April 24, 2018, 9:42pm UTC](https://meta.discourse.org/t/task-manager-within-discourse/68691/15 "2018-04-24T21:42:24Z")

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Maybe you’d like to explore how I am trying to turn discourse into a ticket system. It’s not perfect but seems to go a long way towards helping keep track of messages and topics that need handling by staff.

> [@Using discourse as ticket system, so no balls are dropped woman\_juggling](https://meta.discourse.org/t/using-discourse-as-ticket-system-so-no-balls-are-dropped-woman-juggling/82698):
>
> I know there are other topics here floating around about using discourse as a ticket system, but I thought I’d start a fresh one to give a fairly complete picture of how we think discourse can be used with the current functionality, known issues, and what fixes/new functionality might help. This might also be faq material. Would be psyched to discuss with others trying to do the same thing and any workarounds you’ve found that I am missing so far. Also quite pleased to discover a whole genre of…

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