# Template Button not working

**URL:** <https://meta.discourse.org/t/template-button-not-working/301341>\
**Category:** Product Support\
**Created:** [March 28, 2024, 1:54pm UTC](https://meta.discourse.org/t/template-button-not-working/301341 "2024-03-28T13:54:10Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Post date:** [March 28, 2024, 2:00pm UTC](https://meta.discourse.org/t/template-button-not-working/301341/2 "2024-03-28T14:00:39Z")

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I had a client with the same problem. I think it was the deprecated “canned replies” plugin. Have a look in the Javascript console and you should see an error.

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_[View the full topic](https://meta.discourse.org/t/template-button-not-working/301341)._