Test email working but activation mail not working

(comdb2) #1

I installed discourse at my website [Database Forum]. I am able to get test mail, invites to new email is working however activation email is not being sent. Does anyone know what could be the reason?

(Felix Freiberger) #2

Are there any recent log entries in /logs?
Try going to /admin/email/sent – are the activation mails listed there?
Try visiting http://www.mail-tester.com/ letting Discourse send a test mail to the address listed there. What result do you get?

These steps may help:

(comdb2) #3

I went to /admin/email/sent and don’t find any activation mails there. The only mails I see are invite and test_message.

(Felix Freiberger) #4

You’re using the recommended Docker-based install, right?

Can you also check /logs?

(comdb2) #5

there is nothing in /logs

(Felix Freiberger) #6

Are you using the Docker-based install?
What does /sidekiq give you?

(comdb2) #7

The installation if on google computer engine’s VM.

Sidekiq shows that there are lot of enqueued jobs.

(Felix Freiberger) #8

How did you install Discourse on that VM? Did you use these instructions?

(qianqiang) #9

Has your problem been solved? I have the same experience with you.