Test email working but activation mail not working

I installed discourse at my website [Database Forum]. I am able to get test mail, invites to new email is working however activation email is not being sent. Does anyone know what could be the reason?

Are there any recent log entries in /logs?
Try going to /admin/email/sent – are the activation mails listed there?
Try visiting http://www.mail-tester.com/ letting Discourse send a test mail to the address listed there. What result do you get?

These steps may help:

1 Like

I went to /admin/email/sent and don’t find any activation mails there. The only mails I see are invite and test_message.

You’re using the recommended Docker-based install, right?

Can you also check /logs?

there is nothing in /logs

Are you using the Docker-based install?
What does /sidekiq give you?

The installation if on google computer engine’s VM.

Sidekiq shows that there are lot of enqueued jobs.

How did you install Discourse on that VM? Did you use these instructions?


Has your problem been solved? I have the same experience with you.