# תעלומת הפרופילים הציבוריים החסרים \[Animated Avatars\]
**URL:** https://meta.discourse.org/t/the-missing-public-profiles-mystery-animated-avatars/280352
**Category:** Support
**Created:** [27 בספטמבר, 2023, 8:28pm UTC](https://meta.discourse.org/t/the-missing-public-profiles-mystery-animated-avatars/280352 "2023-09-27T20:28:14Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@Aaron\_Walsh](https://meta.discourse.org/u/Aaron_Walsh)
#### Post date: [27 בספטמבר, 2023, 8:28pm UTC](https://meta.discourse.org/t/the-missing-public-profiles-mystery-animated-avatars/280352/1 "2023-09-27T20:28:14Z")
Good Evening, All.
```plaintext
Message (21680 copies reported)
Job exception: undefined method `name' for nil:NilClass
Backtrace
/var/www/discourse/plugins/discourse-ai/lib/modules/embeddings/strategies/truncation.rb:33:in `topic_information'
/var/www/discourse/plugins/discourse-ai/lib/modules/embeddings/strategies/truncation.rb:42:in `topic_truncation'
/var/www/discourse/plugins/discourse-ai/lib/modules/embeddings/strategies/truncation.rb:18:in `prepare_text_from'
/var/www/discourse/plugins/discourse-ai/lib/modules/embeddings/vector_representations/base.rb:39:in `generate_topic_representation_from'
/var/www/discourse/plugins/discourse-ai/lib/modules/embeddings/jobs/regular/generate_embeddings.rb:18:in `execute'
/var/www/discourse/app/jobs/base.rb:292:in `block (2 levels) in perform'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rails_multisite-5.0.0/lib/rails_multisite/connection_management.rb:82:in `with_connection'
/var/www/discourse/app/jobs/base.rb:279:in `block in perform'
/var/www/discourse/app/jobs/base.rb:275:in `each'
/var/www/discourse/app/jobs/base.rb:275:in `perform'
```
I’m having a problem where public profiles are not visible to anyone. The dashboard is completely missing. The main error log I’m seeing is the one I’ve attached. I’ve already disabled the discourse AI, but the issue still persists. I’ve also tried [safe mode](https://meta.discourse.org/t/53504?silent=true) and it works fine, so I’m not sure what could be causing the problem.
---
### Author:  [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [27 בספטמבר, 2023, 8:40pm UTC](https://meta.discourse.org/t/the-missing-public-profiles-mystery-animated-avatars/280352/2 "2023-09-27T20:40:52Z")
I think it sounds more like it could be a theme component. When you tried [safe mode](https://meta.discourse.org/t/53504?silent=true) did you try narrowing it down to just:
Also, were there any errors in the browser console when you tried to access those pages/user cards?
---
### Author:  [@Aaron\_Walsh](https://meta.discourse.org/u/Aaron_Walsh)
#### Post date: [27 בספטמבר, 2023, 9:00pm UTC](https://meta.discourse.org/t/the-missing-public-profiles-mystery-animated-avatars/280352/3 "2023-09-27T21:00:29Z")
> [@JammyDodger](#):
>
> I think it sounds more like it could be a theme component.
I have to admit i didnt narrow down, just selected all. But it is’nt the theme component its the “unofficial client-side plugin customization”
All happened after a two day update, so will have to go through the plugin.
> [@JammyDodger](#):
>
> Also, were there any errors in the browser console when you tried to access those pages/user cards?
Unavailable to do this as using phone and tablet.
---
### Author:  [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [27 בספטמבר, 2023, 9:03pm UTC](https://meta.discourse.org/t/the-missing-public-profiles-mystery-animated-avatars/280352/4 "2023-09-27T21:03:40Z")
> [@Aaron\_Walsh](#):
>
> I have to admit i didnt narrow down, just selected all. But it is’nt the theme component its the “unofficial client-side plugin customization”
Ahh. Shoot and a miss. 🙂 At least we narrowed it down a little. If you can list all your non-official plugins we may be able to spot a known issue and save you some time?
---
### Author:  [@Aaron\_Walsh](https://meta.discourse.org/u/Aaron_Walsh)
#### Post date: [27 בספטמבר, 2023, 9:08pm UTC](https://meta.discourse.org/t/the-missing-public-profiles-mystery-animated-avatars/280352/5 "2023-09-27T21:08:50Z")
Theses are the three i have on the forum.
---
### Author:  [@Aaron\_Walsh](https://meta.discourse.org/u/Aaron_Walsh)
#### Post date: [27 בספטמבר, 2023, 9:23pm UTC](https://meta.discourse.org/t/the-missing-public-profiles-mystery-animated-avatars/280352/6 "2023-09-27T21:23:06Z")
Non are throwing any errors in the logs. Only one i cannot disable is discourse-animated-avatars. Other been disabled and same issue.
---
### Author:  [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [27 בספטמבר, 2023, 9:29pm UTC](https://meta.discourse.org/t/the-missing-public-profiles-mystery-animated-avatars/280352/7 "2023-09-27T21:29:34Z")
I think animated avatars has had a couple of people mention it can affect the user pages if it does have a problem. The last ones were reported a couple of months back though, and nothing new recently:
> [@Animated Avatar](https://meta.discourse.org/t/animated-avatar-plugin/220445/21):
>
> It seems that user pages are now broken with this installed, a quick look returns the following stack trace: Uncaught TypeError: r.default.compute is not a function n animated-bound-avatar.js:10 htmlHelper helpers.js:30 Ember 2 l manager.js:746 tag reference.js:136 track validator.js:668 animated-bound-avatar.js:10 Unfortunately I don’t know when this started happening.
* * *
Installing it on my test site, I’m seeing this error when trying to access a user page:
```plaintext
Uncaught TypeError: e is undefined
getConnectors plugin-outlet.js:138
_join index.ts:646
join index.ts:362
Ember 3
l manager.js:746
plugin-outlet.js:138
getConnectors plugin-outlet.js:138
_join index.ts:646
join index.ts:362
Ember 3
l manager.js:746
tag reference.js:131
track validator.js:657
d reference.js:130
d runtime.js:1648
tag reference.js:131
track validator.js:657
d reference.js:130
Yt Ember
tag reference.js:131
track validator.js:657
d reference.js:130
Yt Ember
tag reference.js:131
track validator.js:657
d reference.js:130
createIteratorRef reference.js:306
tag reference.js:131
track validator.js:657
d reference.js:130
runtime.js:3437
evaluate runtime.js:1052
evaluateSyscall runtime.js:4258
evaluateInner runtime.js:4229
evaluateOuter runtime.js:4222
next runtime.js:5053
_execute runtime.js:5040
execute runtime.js:5033
sync runtime.js:5100
Ember 2
Nt runtime.js:4134
Ember 3
invoke queue.ts:201
flush queue.ts:98
flush deferred-action-queues.ts:75
_end index.ts:616
end index.ts:298
_run index.ts:667
_join index.ts:640
join index.ts:362
Ember 2
_resizeObserver site-header.js:342
(Async: ResizeObserverCallback)
didInsertElement site-header.js:337
r Ember
didInsertElement plugin-api.js:1668
Ember 6
commit runtime.js:4019
commit runtime.js:4116
Nt runtime.js:4136
Ember 3
invoke queue.ts:201
flush queue.ts:98
flush deferred-action-queues.ts:75
_end index.ts:616
end index.ts:298
_run index.ts:667
_join index.ts:640
join index.ts:362
Ember 2
_resizeObserver site-header.js:342
(Async: ResizeObserverCallback)
didInsertElement site-header.js:337
r Ember
didInsertElement plugin-api.js:1668
Ember 6
commit runtime.js:4019
commit runtime.js:4116
Nt runtime.js:4136
Ember 3
invoke queue.ts:201
flush queue.ts:98
flush deferred-action-queues.ts:75
_end index.ts:616
end index.ts:298
_run index.ts:667
_join index.ts:640
join index.ts:362
Ember 2
_resizeObserver site-header.js:342
(Async: ResizeObserverCallback)
didInsertElement site-header.js:337
r Ember
didInsertElement plugin-api.js:1668
r Ember
```
---
### Author:  [@Aaron\_Walsh](https://meta.discourse.org/u/Aaron_Walsh)
#### Post date: [27 בספטמבר, 2023, 10:08pm UTC](https://meta.discourse.org/t/the-missing-public-profiles-mystery-animated-avatars/280352/8 "2023-09-27T22:08:34Z")
Thankyou for this! I’ve had the pluging for 21 days and only happened in the last 24hours maybe sooner. So hopefully there is a fix?
---
### Author:  [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [28 בספטמבר, 2023, 8:03am UTC](https://meta.discourse.org/t/the-missing-public-profiles-mystery-animated-avatars/280352/9 "2023-09-28T08:03:51Z")
I’ve added a [post to the plugin topic](https://meta.discourse.org/t/animated-avatar-plugin/220445/26) so hopefully there will be. 🤞
---
### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [6 בנובמבר, 2023, 9:27pm UTC](https://meta.discourse.org/t/the-missing-public-profiles-mystery-animated-avatars/280352/10 "2023-11-06T21:27:05Z")
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