# The software powering this discussion forum encountered an unexpected problem

**URL:** <https://meta.discourse.org/t/the-software-powering-this-discussion-forum-encountered-an-unexpected-problem/112126>\
**Category:** Product Support\
**Created:** [March 20, 2019, 6:51am UTC](https://meta.discourse.org/t/the-software-powering-this-discussion-forum-encountered-an-unexpected-problem/112126 "2019-03-20T06:51:07Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![sau226](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sau226/32/302324_2.png) [@sau226](https://meta.discourse.org/u/sau226)\
**Post date:** [March 20, 2019, 8:14am UTC](https://meta.discourse.org/t/the-software-powering-this-discussion-forum-encountered-an-unexpected-problem/112126/2 "2019-03-20T08:14:38Z")

</div>

Examine the error log by running the below commands (on your server as root)

`cd /var/discourse`  
`tail shared/standalone/log/rails/production.log`.

Do whatever you think happened to cause the error. If that message shows up again go and paste the full error message from that log file (remove sensitive stuff like passwords and cookies).

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_[View the full topic](https://meta.discourse.org/t/the-software-powering-this-discussion-forum-encountered-an-unexpected-problem/112126)._