# The user cannot see his personal message

**URL:** <https://meta.discourse.org/t/the-user-cannot-see-his-personal-message/286696>\
**Category:** Product Support\
**Tags:** personal-messages\
**Created:** [November 27, 2023, 8:23am UTC](https://meta.discourse.org/t/the-user-cannot-see-his-personal-message/286696 "2023-11-27T08:23:09Z")\
**Posts on this page:** 1\
**Showing post:** 10

<div class="post-metadata">

**Author:** ![Stephen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephen/32/95011_2.png) [@Stephen](https://meta.discourse.org/u/Stephen)\
**Post date:** [November 28, 2023, 2:39pm UTC](https://meta.discourse.org/t/the-user-cannot-see-his-personal-message/286696/10 "2023-11-28T14:39:29Z")

</div>

36 plugins is a lot. Be aware that even if they’re disabled they can still have an impact on your site. When your developer is implementing this fix I would also recommend having them comment out any plugin which isn’t active and in use.

---

_[View the full topic](https://meta.discourse.org/t/the-user-cannot-see-his-personal-message/286696)._