# 发送测试邮件时出现问题 **URL:** \ **Category:** Self-hosting\ **Created:** [2018年七月1日 17:12 UTC](https://meta.discourse.org/t/there-was-a-problem-sending-the-test-email/91312 "2018-07-01T17:12:48Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![JKBaseer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jkbaseer/32/80471_2.png) [@JKBaseer](https://meta.discourse.org/u/JKBaseer)\ **Post date:** [2018年七月1日 17:12 UTC](https://meta.discourse.org/t/there-was-a-problem-sending-the-test-email/91312/1 "2018-07-01T17:12:48Z")
Hey Guys, I have tired the related topics before submitting but still could myself. Background: - I installed discourse using digitalocean oneclick installer. The website is running under [forum.example.org](http://forum.example.org) without any problem except the test email configuration. - Used Elasticemail to configure the SMTP under discourse setup. - When going inside the admin \> Email \> Settings \> Send Test Email, I am getting the below error > “There was a problem sending the test email. Please double-check your mail settings, verify that your host is not blocking mail connections, and try again.” **This is how it looks the Send Test Email screen.** ![image](https://global.discourse-cdn.com/meta/original/3X/0/4/045abdb9a32cfbc621b30b3a126a1cf04015d5d1.png) **Possible solutions according to different** **1. updating app.yml settings** I was confused why the username show as test(Or may this is how it supposed to look) , so by another thread, I was able to go inside app.yml and updated the username based on elasticemail username and api password, and reboot the discourse app) but still face the same issue **2. contacting digital ocean to open up SMTP** Community in discourse has mentioned that DO would have blocked and that is why we are facing this issue. I am waiting for their reply. Is it really to do with DO or with elasticemail? Some asked to do telnet. ![image](https://global.discourse-cdn.com/meta/original/3X/8/8/8891cecaa1371fd9c828de8894464d1809751278.png) Am getting the above. Does it looks correct? Sorry if this both solution are not supposed for this error. Can someone advice where am missing? ---
**Author:** ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)\ **Post date:** [2018年七月2日 06:13 UTC](https://meta.discourse.org/t/there-was-a-problem-sending-the-test-email/91312/2 "2018-07-02T06:13:32Z")
It looks like the port isn’t blocked. Either you have the wrong user password info, or you have not configured elastic email properly. ---
**Author:** ![JKBaseer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jkbaseer/32/80471_2.png) [@JKBaseer](https://meta.discourse.org/u/JKBaseer)\ **Post date:** [2018年七月2日 07:05 UTC](https://meta.discourse.org/t/there-was-a-problem-sending-the-test-email/91312/3 "2018-07-02T07:05:42Z")
Thanks Jay for confirming this. In this situation, where should i modify this information? In app.yml ? or in Admin panel of discourse itself? ---
**Author:** ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)\ **Post date:** [2018年七月2日 07:50 UTC](https://meta.discourse.org/t/there-was-a-problem-sending-the-test-email/91312/4 "2018-07-02T07:50:22Z")
The recommended was is to run ./discourse-setup But since you didn’t follow the [official install](https://meta.discourse.org/t/142537?silent=true) instructions, you don’t know that. ---
**Author:** ![JKBaseer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jkbaseer/32/80471_2.png) [@JKBaseer](https://meta.discourse.org/u/JKBaseer)\ **Post date:** [2018年七月2日 08:13 UTC](https://meta.discourse.org/t/there-was-a-problem-sending-the-test-email/91312/5 "2018-07-02T08:13:13Z")
Sorry for missing that. so basically redo the whole thing from [discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub](https://github.com/discourse/discourse/blob/master/docs/INSTALL-cloud.md) ? Whichever the install model, it should allows us to change information from app configuration, correct me . ---
**Author:** ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)\ **Post date:** [2018年七月2日 08:38 UTC](https://meta.discourse.org/t/there-was-a-problem-sending-the-test-email/91312/6 "2018-07-02T08:38:48Z")
I believe that you can just run discourse-setup ---
**Author:** ![JKBaseer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jkbaseer/32/80471_2.png) [@JKBaseer](https://meta.discourse.org/u/JKBaseer)\ **Post date:** [2018年七月2日 09:28 UTC](https://meta.discourse.org/t/there-was-a-problem-sending-the-test-email/91312/7 "2018-07-02T09:28:16Z")
> [@pfaffman](#): > > ./discourse-setup MAN! THANKS! I just ran this and enter the new details (instead of subdomain, I just use main domain there) ![image](https://global.discourse-cdn.com/meta/original/3X/8/5/8590f5ee83a38d752def9c7de35c46f889cb5046.png) And the test email works too which i can find the log in elasticemail. But it bounce off from their side, I will check with them why is that. ---
**Author:** ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)\ **Post date:** [2018年八月1日 09:28 UTC](https://meta.discourse.org/t/there-was-a-problem-sending-the-test-email/91312/8 "2018-08-01T09:28:21Z")
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