# Therobloxforum.com declined the connection

**URL:** https://meta.discourse.org/t/therobloxforum-com-declined-the-connection/178668
**Category:** Self-hosting
**Tags:** unsupported-install
**Created:** [February 6, 2021, 5:16pm UTC](https://meta.discourse.org/t/therobloxforum-com-declined-the-connection/178668 "2021-02-06T17:16:54Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![ididntknowausername](https://avatars.discourse-cdn.com/v4/letter/i/7cd45c/32.png) [@ididntknowausername](https://meta.discourse.org/u/ididntknowausername)
#### Post date: [February 6, 2021, 5:16pm UTC](https://meta.discourse.org/t/therobloxforum-com-declined-the-connection/178668/1 "2021-02-06T17:16:54Z")

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So I just set up Discourse using DigitalOcean’s 1-click-app, though when done I ran into a problem.

When visiting [my website](https://therobloxforum.com) I see this:

 ![Screenshot 06-02-2021 18.14.07](https://global.discourse-cdn.com/meta/original/3X/1/a/1abf095f817cbe23929bc6accca6d5a21fd19a5c.png)  
(Sorry, I’m Dutch, but I’m sure you recognize this)

I use Cloudflare and have the SSL mode set to full (so not full (strict), just full).

Any help would be appreciated!

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### Author: ![merefield](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/merefield/32/176214_2.png) [@merefield](https://meta.discourse.org/u/merefield)
#### Post date: [February 6, 2021, 6:03pm UTC](https://meta.discourse.org/t/therobloxforum-com-declined-the-connection/178668/2 "2021-02-06T18:03:59Z")

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Don’t use the DO one click install. That’s not supported here. Use the [official install](https://meta.discourse.org/t/142537?silent=true)

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### Author: ![ididntknowausername](https://avatars.discourse-cdn.com/v4/letter/i/7cd45c/32.png) [@ididntknowausername](https://meta.discourse.org/u/ididntknowausername)
#### Post date: [February 6, 2021, 6:09pm UTC](https://meta.discourse.org/t/therobloxforum-com-declined-the-connection/178668/3 "2021-02-06T18:09:03Z")

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Why though? Using the one-click install should work and is a valid way of installing Discourse.

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### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [February 6, 2021, 6:12pm UTC](https://meta.discourse.org/t/therobloxforum-com-declined-the-connection/178668/4 "2021-02-06T18:12:48Z")

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We, the Discourse team, did not create the one-click install, and much of what it does is a black box to us. As such, we limit the support provided here on Meta to those that follow our [official install](https://meta.discourse.org/t/142537?silent=true) instructions, as we know how they work and how to troubleshoot. There are simply too many unknown variables with the DO one-click.

Note that it is a low-priority, long-term todo on our list to look into taking over the one-click install. However, as of now, there is no formal timeline to do so.

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [February 7, 2021, 1:41am UTC](https://meta.discourse.org/t/therobloxforum-com-declined-the-connection/178668/5 "2021-02-07T01:41:53Z")

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You can probably set cloudflare to dns only and rebuild and it’ll work, but since you didn’t follow the install directions you won’t know how to rebuild.

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### Author: ![markersocial](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/markersocial/32/170136_2.png) [@markersocial](https://meta.discourse.org/u/markersocial)
#### Post date: [February 7, 2021, 5:56am UTC](https://meta.discourse.org/t/therobloxforum-com-declined-the-connection/178668/6 "2021-02-07T05:56:52Z")

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From your other thread that is now closed:

> [@ididntknowausername](#):
>
> `root@forumname:~#`

This is just the hostname of your Digital Ocean droplet (i.e. server’s name), so it’s not related to the name of your forum. If you want to change that, the cleanest way is just to deploy a new server and specify a different hostname to Digital Ocean on creation. It can be changed after deployment as well though.

To rebuild:  
Navigate to discourse folder:  
`cd /var/discourse`

Check/update your configuration:  
`nano containers/app.yml`

Then rebuild with the new config:  
`./launcher rebuild app`

If using Cloudflare, make sure to add the Cloudflare template to the app.yml (just to make sure your IP logging is for real IPs, not Cloudflare ips). The section is at the top of the app.yml.

```plaintext
- "templates/cloudflare.template.yml"

```

+1 for the advice above of setting up using the official instructions.

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### Author: ![ididntknowausername](https://avatars.discourse-cdn.com/v4/letter/i/7cd45c/32.png) [@ididntknowausername](https://meta.discourse.org/u/ididntknowausername)
#### Post date: [February 7, 2021, 10:40am UTC](https://meta.discourse.org/t/therobloxforum-com-declined-the-connection/178668/8 "2021-02-07T10:40:22Z")

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@pfaffman  
First off, thanks for your reply! It’s already set to DNS only. I guess I’m just gonna go with the official instructions right now because I will have to one day (for plugins) and moving is another complicated thing.

@markersocial  
Thank you for the reply too! Yeah, I guess I will go with the advice of using the [official install](https://meta.discourse.org/t/142537?silent=true) for multiple reasons. It may be a bit complicated since I don’t know that much about web-developing, but with the nice instructions it’ll be fine.

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [March 9, 2021, 10:41am UTC](https://meta.discourse.org/t/therobloxforum-com-declined-the-connection/178668/9 "2021-03-09T10:41:02Z")

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