# TL0 User count drops after upgrade

**URL:** https://meta.discourse.org/t/tl0-user-count-drops-after-upgrade/148674
**Category:** Support
**Created:** [April 20, 2020, 10:26pm UTC](https://meta.discourse.org/t/tl0-user-count-drops-after-upgrade/148674 "2020-04-20T22:26:40Z")
**Posts on this page:** 5
**Page:** 1

<div class="post-metadata">

### Author: ![Jumanji](https://avatars.discourse-cdn.com/v4/letter/j/cab0a1/32.png) [@Jumanji](https://meta.discourse.org/u/Jumanji)
#### Post date: [April 20, 2020, 10:26pm UTC](https://meta.discourse.org/t/tl0-user-count-drops-after-upgrade/148674/1 "2020-04-20T22:26:41Z")

</div>

Is there anything in any of the major or even minor upgrades since 1.9 that would cause a drop in TL0 users?

We ran the 2.4 upgrade recently and lost about 11K TL0 members. There wasn’t a gain of that magnitude on the other TLs.

We moved from vbulletin in 2017, importing several hundred thousand members.

Thoughts?

---

<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [April 20, 2020, 10:31pm UTC](https://meta.discourse.org/t/tl0-user-count-drops-after-upgrade/148674/2 "2020-04-20T22:31:22Z")

</div>

Were they users who haven’t logged in for a long time and have created no content? I believe that they are now deleted automatically. See `SiteSetting.clean_up_inactive_users_after_days`. [discourse/app/jobs/scheduled/clean\_up\_inactive\_users.rb at main · discourse/discourse · GitHub](https://github.com/discourse/discourse/blob/master/app/jobs/scheduled/clean_up_inactive_users.rb)

---

<div class="post-metadata">

### Author: ![Jumanji](https://avatars.discourse-cdn.com/v4/letter/j/cab0a1/32.png) [@Jumanji](https://meta.discourse.org/u/Jumanji)
#### Post date: [April 20, 2020, 10:32pm UTC](https://meta.discourse.org/t/tl0-user-count-drops-after-upgrade/148674/3 "2020-04-20T22:32:45Z")

</div>

Very possible. I’ll have a look, thanks!

---

<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [May 29, 2024, 6:58am UTC](https://meta.discourse.org/t/tl0-user-count-drops-after-upgrade/148674/4 "2024-05-29T06:58:50Z")

</div>



---

<div class="post-metadata">

### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [May 29, 2024, 7:07am UTC](https://meta.discourse.org/t/tl0-user-count-drops-after-upgrade/148674/5 "2024-05-29T07:07:15Z")

</div>


