# Topic created by incoming email, doesn't include most of the content

**URL:** https://meta.discourse.org/t/topic-created-by-incoming-email-doesnt-include-most-of-the-content/400576
**Category:** Support
**Created:** [13 april 2026 om 22:29 UTC](https://meta.discourse.org/t/topic-created-by-incoming-email-doesnt-include-most-of-the-content/400576 "2026-04-13T22:29:34Z")
**Posts on this page:** 1
**Showing post:** 6

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### Author: ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)
#### Post date: [14 april 2026 om 13:31 UTC](https://meta.discourse.org/t/topic-created-by-incoming-email-doesnt-include-most-of-the-content/400576/6 "2026-04-14T13:31:45Z")

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> [@Web\_SWLT](#):
>
> It’s coming from a webform on my site that also saves the data in our CiviCRM.

It might be simpler and more maintainable if instead of going webform → crm → html → email → email parser → post you go webform → crm → markdown → post via API.

Specifically, you could create a markdown template using the form data and use an API key to [submit a post via API](https://docs.discourse.org/#tag/Posts/operation/createTopicPostPM). You’d have very consistent results.

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