# Topic unsubscribe via email on mobile + clicking twice

**URL:** https://meta.discourse.org/t/topic-unsubscribe-via-email-on-mobile-clicking-twice/32090
**Category:** Bug
**Created:** [13 Agosto 2015, 9:31pm UTC](https://meta.discourse.org/t/topic-unsubscribe-via-email-on-mobile-clicking-twice/32090 "2015-08-13T21:31:08Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![jesselperry](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jesselperry/32/119501_2.png) [@jesselperry](https://meta.discourse.org/u/jesselperry)
#### Post date: [13 Agosto 2015, 9:31pm UTC](https://meta.discourse.org/t/topic-unsubscribe-via-email-on-mobile-clicking-twice/32090/1 "2015-08-13T21:31:08Z")

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I love the new feature to be able to easily unsubscribe from a topic in emails - thanks! For instance on Meta here I subscribe to certain categories and this allows me to quickly stop seeing emails for topics I don’t care for.

That being said two things I noticed:

## Button on mobile

See button misplacement on mobile:

 ![](https://global.discourse-cdn.com/meta/original/3X/d/6/d69d13569a702c9a62b66770fc82a309babe7cff.jpg)

VS correctly on desktop:

 ![](https://global.discourse-cdn.com/meta/original/3X/2/0/20bd8bbec33310e46989b141ba3a12d4eab9ea82.png)

## Tapping the link twice

In this situation my topic starts with a `Watching` status. Then when I follow the link it downgrades it to `Normal`. If I follow the link again (from the same email), it downgrades it further to `Muted`. I’m sure this is because if someone receives a notification from a topic they had listed as `Normal` but then wants less notifications, following the link _should_ reduce it down to `Muted`. However if that is the case, I think the verbiage in the email notification would be better suited to say something more along the lines of “ **To reduce the number of** notifications about this particular topic, click here” - since it’s actually just lowering the level of notifications, not completely stopping them.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [13 Agosto 2015, 10:08pm UTC](https://meta.discourse.org/t/topic-unsubscribe-via-email-on-mobile-clicking-twice/32090/2 "2015-08-13T22:08:40Z")

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We’ll fix that mobile bug @zogstrip

As for the extra verbiage, I don’t think the sentence at the bottom of every single email is the best place to educate people about the minute details of the feature.

> To stop receiving notifications about this particular topic, **click here**.

And just to clarify you are correct, the way it works is this:

- If topic notification state is anything higher than Normal, **set to Normal**.

- If topic notification state is Normal, **set to Muted**

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### Author: ![riking](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/riking/32/170938_2.png) [@riking](https://meta.discourse.org/u/riking)
#### Post date: [13 Agosto 2015, 10:46pm UTC](https://meta.discourse.org/t/topic-unsubscribe-via-email-on-mobile-clicking-twice/32090/3 "2015-08-13T22:46:24Z")

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> [@codinghorror](#):
>
> And just to clarify you are correct, the way it works is this:
> 
> If topic notification state is anything higher than Normal, set to Normal.  
> If topic notification state is Normal, set to Muted

Yes, but I think that what @jesselperry is saying is that the action should only be taken once per email.

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### Author: ![jesselperry](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jesselperry/32/119501_2.png) [@jesselperry](https://meta.discourse.org/u/jesselperry)
#### Post date: [14 Agosto 2015, 2:43am UTC](https://meta.discourse.org/t/topic-unsubscribe-via-email-on-mobile-clicking-twice/32090/4 "2015-08-14T02:43:35Z")

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I’m kind of saying both. I would recommend:

- Change it so a link can only be clicked once per email (although the technical means to do that might not be worth it)
- Rename the wording in the email footer. I don’t think changing text in the footer is too wordy. I just think that “to stop receiving notifications” is not an accurate statement.

But not really a hill to die on. It’s of no huge significance. Just calling out what I noticed.

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<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [14 Agosto 2015, 3:52am UTC](https://meta.discourse.org/t/topic-unsubscribe-via-email-on-mobile-clicking-twice/32090/5 "2015-08-14T03:52:38Z")

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I want the wording to be a little strong since we’re trying to get people to stop turning off _ALL_ email notifications via the footer, which was their only option in all versions prior to this..

For context here’s the full email footer

> To respond, reply to this email or visit `https://forum.example.com/t/sample-topic-name-goes-here/12345/1` in your browser.
> 
> To unsubscribe from these emails, visit your **user preferences**.
> 
> To stop receiving notifications about this particular topic, **click here**.

I think I’ll make the link to user preferences a bit smaller too..

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [14 Agosto 2015, 8:57am UTC](https://meta.discourse.org/t/topic-unsubscribe-via-email-on-mobile-clicking-twice/32090/6 "2015-08-14T08:57:45Z")

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> [@jesselperry](#):
>
> Change it so a link can only be clicked once per email (although the technical means to do that might not be worth it)

Well, since you can change the notification level _directly_ from that page I don’t feel it’s worth taking the time to make it so the link can only be clicked once per email.

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [14 Agosto 2015, 10:23am UTC](https://meta.discourse.org/t/topic-unsubscribe-via-email-on-mobile-clicking-twice/32090/7 "2015-08-14T10:23:03Z")

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Thanks for reporting that CSS issue. I just pushed a fix 🐄

[https://github.com/discourse/discourse/commit/2ad24cf5dbd679e88ab4f7cbaab704fbefeb2bb6](https://github.com/discourse/discourse/commit/2ad24cf5dbd679e88ab4f7cbaab704fbefeb2bb6)

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<div class="post-metadata">

### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [14 Agosto 2015, 10:23am UTC](https://meta.discourse.org/t/topic-unsubscribe-via-email-on-mobile-clicking-twice/32090/8 "2015-08-14T10:23:05Z")

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