# Confirmation email for administrator account not received

**URL:** https://meta.discourse.org/t/topic/370245
**Category:** Self-hosting
**Created:** [June 15, 2025, 9:54am UTC](https://meta.discourse.org/t/topic/370245 "2025-06-15T09:54:07Z")
**Posts on this page:** 5
**Page:** 1

<div class="post-metadata">

### Author: ![ywk2022-jfg](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ywk2022-jfg/32/507684_2.png) [@ywk2022-jfg](https://meta.discourse.org/u/ywk2022-jfg)
#### Post date: [June 15, 2025, 9:54am UTC](https://meta.discourse.org/t/topic/370245/1 "2025-06-15T09:54:07Z")

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Hello everyone, after successfully setting up Discourse today, I found that I couldn’t receive confirmation emails no matter how hard I tried during the process of registering an administrator account. So I checked the Wiki and used `./discourse-doctor`. The feedback is as follows:

```plaintext
=================================== ERROR ======================================                                                                                        
UNEXPECTED ERROR

Net::ReadTimeout

====================================== SOLUTION =======================================
This is not a common error. No recommended solution exists!

Please report the exact error message above to https://meta.discourse.org/
(And a solution, if you find one!)
=================================================================================

```

I also used `telnet smtp.yeah.net 587` and the result was normal. I also used an SMTP testing tool and successfully sent a test email.  
My configuration items are as follows:

```plaintext
  LETSENCRYPT_ACCOUNT_EMAIL: jghmxk245@foxmail.com
  DISCOURSE_DEVELOPER_EMAILS: 'rpcgame@yeah.net'
  DISCOURSE_SMTP_ADDRESS: smtp.yeah.net
  DISCOURSE_SMTP_PORT: 587
  DISCOURSE_SMTP_USER_NAME: rpcgame@yeah.net
  DISCOURSE_SMTP_PASSWORD: *******
  DISCOURSE_NOTIFICATION_EMAIL: rpcgame@yeah.net

```

---

<div class="post-metadata">

### Author: ![NateDhaliwal](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/natedhaliwal/32/313494_2.png) [@NateDhaliwal](https://meta.discourse.org/u/NateDhaliwal)
#### Post date: [June 15, 2025, 10:28am UTC](https://meta.discourse.org/t/topic/370245/2 "2025-06-15T10:28:09Z")

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Could you send the full error message received (if any)?

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<div class="post-metadata">

### Author: ![ywk2022-jfg](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ywk2022-jfg/32/507684_2.png) [@ywk2022-jfg](https://meta.discourse.org/u/ywk2022-jfg)
#### Post date: [June 15, 2025, 10:40am UTC](https://meta.discourse.org/t/topic/370245/3 "2025-06-15T10:40:02Z")

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好的:`错误</b> - Net::ReadTimeout with #<TCPSocket:(closed)>`

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### Author: ![NateDhaliwal](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/natedhaliwal/32/313494_2.png) [@NateDhaliwal](https://meta.discourse.org/u/NateDhaliwal)
#### Post date: [June 15, 2025, 11:41am UTC](https://meta.discourse.org/t/topic/370245/4 "2025-06-15T11:41:45Z")

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Could you try switching to port 2525 perhaps? Also, what SMTP provider are you using?

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<div class="post-metadata">

### Author: ![ywk2022-jfg](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ywk2022-jfg/32/507684_2.png) [@ywk2022-jfg](https://meta.discourse.org/u/ywk2022-jfg)
#### Post date: [June 15, 2025, 11:59am UTC](https://meta.discourse.org/t/topic/370245/5 "2025-06-15T11:59:17Z")

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> [@NateDhaliwal](#):
>
> 您能否尝试切换到端口 2525？

我早已尝试将端口切换为2525,但是依旧不可用;

> [@NateDhaliwal](#):
>
> 您使用的是哪个 SMTP 提供商？

我使用的是中国的网易邮箱旗下的`yeah.net`邮箱
