# I have a question about email

**URL:** https://meta.discourse.org/t/topic/389834
**Category:** Support
**Tags:** email
**Created:** [November 27, 2025, 4:25pm UTC](https://meta.discourse.org/t/topic/389834 "2025-11-27T16:25:14Z")
**Posts on this page:** 1
**Showing post:** 3

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### Author: ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)
#### Post date: [November 27, 2025, 4:43pm UTC](https://meta.discourse.org/t/topic/389834/3 "2025-11-27T16:43:13Z")

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Welcome!

> [@派蒙pm](#):
>
> it clearly sends out an email, but it recognizes it as unsent in the background notification and keeps sending the email repeatedly to that person

We believe we have seen this before - it sounds like [this problem](https://meta.discourse.org/t/discourse-bug/384684/23).

Do you have any logs (see the `/logs` path as admin) indicating what the error it received was? We’ve recently improved SMTP error handling and hopefully it will give us enough information to solve the problem.

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