# Aliyun email push not working

**URL:** <https://meta.discourse.org/t/topic/396468>\
**Category:** Product Support\
**Tags:** email\
**Created:** [February 19, 2026, 4:58am UTC](https://meta.discourse.org/t/topic/396468 "2026-02-19T04:58:57Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)\
**Post date:** [February 19, 2026, 6:14am UTC](https://meta.discourse.org/t/topic/396468/2 "2026-02-19T06:14:03Z")

</div>

> [@AkarinLiu](#):
>
> ```plaintext
> Testing sending to akarinliu@outlook.com using smtpdm.aliyun.com:465, username:hi@notify.akarinliu.com with plain auth.
> ==================================== ERROR ====================================
> UNKNOWN ERROR!
> Net::ReadTimeout: Net::ReadTimeout with #<TCPSocket:(closed)>
> 
> ```

Are you able to telnet into the smtp server?

`telnet smtpadm.aliyun.com 465`

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