# Managed community login returns 401 error

**URL:** <https://meta.discourse.org/t/topic/417423>\
**Category:** Product Support\
**Tags:** login, hosting\
**Created:** [November 14, 2026, 12:45am UTC](https://meta.discourse.org/t/topic/417423 "2026-11-14T00:45:56Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![terrywu](https://avatars.discourse-cdn.com/v4/letter/t/6de8d8/32.png) [@terrywu](https://meta.discourse.org/u/terrywu)\
**Post date:** [November 14, 2026, 12:45am UTC](https://meta.discourse.org/t/topic/417423/1 "2026-11-14T00:45:56Z")

</div>

This morning when I logged in, I was suddenly prompted for an account password, but the hosted community was registered using email verification codes. I can no longer access the admin backend. The email address used to create the community cannot be used to log in to the website; I had to re-register to gain access. How has everyone handled this issue?

 ![image](https://global.discourse-cdn.com/meta/original/4X/9/2/4/924130dced5c5969f1457971fd8b9f0fe3d9c364.png)