# Tracking Issues in Discourse with Jira

**URL:** https://meta.discourse.org/t/tracking-issues-in-discourse-with-jira/85396
**Category:** Support
**Created:** [April 16, 2018, 2:00am UTC](https://meta.discourse.org/t/tracking-issues-in-discourse-with-jira/85396 "2018-04-16T02:00:06Z")
**Posts on this page:** 6
**Page:** 1

<div class="post-metadata">

### Author: ![Shawn\_Kirsch](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/shawn_kirsch/32/94563_2.png) [@Shawn\_Kirsch](https://meta.discourse.org/u/Shawn_Kirsch)
#### Post date: [April 16, 2018, 2:00am UTC](https://meta.discourse.org/t/tracking-issues-in-discourse-with-jira/85396/1 "2018-04-16T02:00:06Z")

</div>

I’m wondering how you link jira and discourse together.

If we have a public facing community, there are times bugs/issues will be posted there, if we have multiple people tracking this, how do we ensure that the bug posted in the forum is linked in the jira? IE: I’m browsing the forum, and as an ADMIN I can see that “Greg” has added this to $X jira ticket.

Any thoughts?

---

<div class="post-metadata">

### Author: ![bartv](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/bartv/32/130052_2.png) [@bartv](https://meta.discourse.org/u/bartv)
#### Post date: [April 16, 2018, 3:41am UTC](https://meta.discourse.org/t/tracking-issues-in-discourse-with-jira/85396/2 "2018-04-16T03:41:30Z")

</div>

We post Jira links in whispers so all team members can see an issue has been registered.

---

<div class="post-metadata">

### Author: ![Shawn\_Kirsch](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/shawn_kirsch/32/94563_2.png) [@Shawn\_Kirsch](https://meta.discourse.org/u/Shawn_Kirsch)
#### Post date: [April 16, 2018, 3:31pm UTC](https://meta.discourse.org/t/tracking-issues-in-discourse-with-jira/85396/3 "2018-04-16T15:31:46Z")

</div>

Are they colors differently so people know when viewing what is internal and external

---

<div class="post-metadata">

### Author: ![bartv](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/bartv/32/130052_2.png) [@bartv](https://meta.discourse.org/u/bartv)
#### Post date: [April 16, 2018, 5:47pm UTC](https://meta.discourse.org/t/tracking-issues-in-discourse-with-jira/85396/4 "2018-04-16T17:47:05Z")

</div>

Yes, here’s an example of the default styling. With a little extra CSS you could make it more obvious, I guess:

 ![image](https://global.discourse-cdn.com/meta/original/3X/7/1/71dd68e608bee0f7690c02414250fa1a45056d29.png)

---

<div class="post-metadata">

### Author: ![Shawn\_Kirsch](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/shawn_kirsch/32/94563_2.png) [@Shawn\_Kirsch](https://meta.discourse.org/u/Shawn_Kirsch)
#### Post date: [August 8, 2018, 9:49pm UTC](https://meta.discourse.org/t/tracking-issues-in-discourse-with-jira/85396/5 "2018-08-08T21:49:29Z")

</div>

Yes that makes sense. I just would love to have a completely different way so we don’t have to worry at all about people screwing this up and making something internal public.

---

<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [March 12, 2021, 1:40am UTC](https://meta.discourse.org/t/tracking-issues-in-discourse-with-jira/85396/6 "2021-03-12T01:40:07Z")

</div>