# Triggering an email notification with a group @mention not working
**URL:** https://meta.discourse.org/t/triggering-an-email-notification-with-a-group-mention-not-working/59121
**Category:** Support
**Created:** [2017年三月15日 00:51 UTC](https://meta.discourse.org/t/triggering-an-email-notification-with-a-group-mention-not-working/59121 "2017-03-15T00:51:57Z")
**Posts on this page:** 15
**Page:** 1
### Author:  [@yvonnebrill](https://meta.discourse.org/u/yvonnebrill)
#### Post date: [2017年三月15日 00:51 UTC](https://meta.discourse.org/t/triggering-an-email-notification-with-a-group-mention-not-working/59121/1 "2017-03-15T00:51:57Z")
I just tried to edit another user’s post an @mention a group to send out a notification to the users in the group about the post but I don’t think it worked - any idea why not?
The user that I edited is a group member (and group owner) so he should have enough authority to trigger the email notification that comes from @mentioning the group. When I edited the post and typed in the @mention I saw the ‘You’re about to notify X users, are you sure?’ flag and closed it.
Can’t figure out what I’ve done wrong? I don’t really want to keep going back in and retrying it as the group has 500+ members and I don’t want to send out multiple notifications about the same thing 😧
---
### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2017年三月15日 01:31 UTC](https://meta.discourse.org/t/triggering-an-email-notification-with-a-group-mention-not-working/59121/2 "2017-03-15T01:31:07Z")
The post did not contain the group mention prior to your edit?
---
### Author:  [@yvonnebrill](https://meta.discourse.org/u/yvonnebrill)
#### Post date: [2017年三月15日 01:36 UTC](https://meta.discourse.org/t/triggering-an-email-notification-with-a-group-mention-not-working/59121/3 "2017-03-15T01:36:25Z")
Nope, I added it afterward. If I got him to delete and repost with the group mention do you think that’d help?
---
### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2017年三月15日 01:42 UTC](https://meta.discourse.org/t/triggering-an-email-notification-with-a-group-mention-not-working/59121/4 "2017-03-15T01:42:32Z")
I do know that there are definitely some bugs with mentions when someone else other than the author is editing. I would try having the original author repost.
For example, when I edit someone’s post I have sometimes gotten notifications to myself when that post originally quoted me..
---
### Author:  [@yvonnebrill](https://meta.discourse.org/u/yvonnebrill)
#### Post date: [2017年三月15日 03:13 UTC](https://meta.discourse.org/t/triggering-an-email-notification-with-a-group-mention-not-working/59121/5 "2017-03-15T03:13:46Z")
Hmm just tried deleting old post and creating new one with a new @mention and looks like it hasn’t worked again. Keen to hear any other ideas that might work to set that trigger off!
---
### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2017年三月15日 04:40 UTC](https://meta.discourse.org/t/triggering-an-email-notification-with-a-group-mention-not-working/59121/6 "2017-03-15T04:40:34Z")
Could you take a peek @techapj?
---
### Author:  [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [2017年三月15日 08:55 UTC](https://meta.discourse.org/t/triggering-an-email-notification-with-a-group-mention-not-working/59121/7 "2017-03-15T08:55:26Z")
Could this be cause by the site setting `max users notified per group mention`? It defaults to 100.
---
### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [2017年三月15日 14:22 UTC](https://meta.discourse.org/t/triggering-an-email-notification-with-a-group-mention-not-working/59121/8 "2017-03-15T14:22:53Z")
@yvonnebrill super likely this is due to ` max users notified per group mention` per @fefrei
Try bumping that number up, but be warned, allowing notifications to enormous amounts of people can cause a lot of email and notification flooding, be very careful here.
---
### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2017年三月16日 00:23 UTC](https://meta.discourse.org/t/triggering-an-email-notification-with-a-group-mention-not-working/59121/9 "2017-03-16T00:23:01Z")
If the max is reached, the whole notification is abandoned? If the limit is 100, then are 100 people in a group of 500 notified?
This limit is not intuitive at all.. the UI should mention that this won’t work, and why.
---
### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [2017年三月16日 01:19 UTC](https://meta.discourse.org/t/triggering-an-email-notification-with-a-group-mention-not-working/59121/10 "2017-03-16T01:19:26Z")
I can possibly convert it to a post validation, then post will not save if limit is hit
---
### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2017年三月16日 01:21 UTC](https://meta.discourse.org/t/triggering-an-email-notification-with-a-group-mention-not-working/59121/11 "2017-03-16T01:21:36Z")
We should because this is a support issue that will keep happening with the way it is now, zero feedback as to what is going on
---
### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [2017年十二月21日 05:16 UTC](https://meta.discourse.org/t/triggering-an-email-notification-with-a-group-mention-not-working/59121/13 "2017-12-21T05:16:04Z")
OK this warning is going to have to do! (please improve copy @codinghorror )
[https://github.com/discourse/discourse/commit/62a27f9d5768ff998d96fa3f4cbc1b365c1bc539](https://github.com/discourse/discourse/commit/62a27f9d5768ff998d96fa3f4cbc1b365c1bc539)
---
### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [2020年二月27日 06:49 UTC](https://meta.discourse.org/t/triggering-an-email-notification-with-a-group-mention-not-working/59121/14 "2020-02-27T06:49:05Z")
---
### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [2024年二月8日 22:11 UTC](https://meta.discourse.org/t/triggering-an-email-notification-with-a-group-mention-not-working/59121/15 "2024-02-08T22:11:52Z")
---
### Author:  [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [2024年二月8日 22:29 UTC](https://meta.discourse.org/t/triggering-an-email-notification-with-a-group-mention-not-working/59121/16 "2024-02-08T22:29:36Z")