This morning I found a few messages in our moderator inbox related to posts that were auto-flagged by “system” as spam, due to:
“This new user tried to create multiple posts with links to the same domain (www.youtube.com). See the newuser_spam_host_threshold site setting.”
I went the the posts in question and clicked “ignore flag” — but the posts were still hidden so I can’t tell if “ignore flag” actually had any effect. I tried manually unhiding the topics (“make listed”). I also realized the user was also auto-silenced, so I unsilenced him…but nope, his posts still seem to be hidden. (All his posts, not just auto-flagged ones!)
I’d suggest that in this case there should be a more straightforward way to reverse an auto-spam action like this for which there may be false positives. Ideally one-click that would both unsilence the user and restore all their posts to normal. Rather than, in this case, having to take action in several different places (each flagged post to unhide, plus the user profile to unsilence). Still not sure if there’s a bug here or if I missed some additional action I need to take here.
TL;DR currently nothing in our list of active flags, and I’ve unsilenced the user — but all his posts are still hidden. I can’t figure out how to resolve this.