I’m having trouble moving from SendGrid to Amazon SES. Could someone kindly share their settings from app.yml or confirm mine are correct? ## TODO: The SMTP mail server used to validate new accounts and send notifications DISCOURSE_SMTP_ADDRESS: email-smtp.eu-west-2.amazonaws.com DISCOURSE_S…

The domain is verified at SES, you don’t need the SMTP auth parameter. Additionally, you may have to get your ses account out of sandbox if not already done and request a limit increase. The sandbox condition applies per-region

Yes, confirmed the domain is verified and is in production mode and rate limits increased. Everything else looks correct then? :thinking:

Yes, other settings look correct to me.

And the password is ok being wrapped in “marks”?

Hmmm… Is there a way to test from command line? I have rebuilt my app each time too. Thanks for the quick replies :+1:t2:

And this also looks correct? (I commented out the auth line as you suggested) [image]

I’m still at a loss as to why no emails are being sent via AWS SES. When I send a test email via the admin page of our Discourse it simply says ‘sent’. Trying a lost password request also goes through the motions correctly but no email ever arrives. I don’t think SES logs, so can I can’t check to…

[image] Richie: The only thing which may cause a problem is that our reply-to address is using a gmail.com account , rather than our site domain. That’s the email address that will be in the from line. It needs to be an address in the domain that SES will send from. SES won’t send mail that p…

I was wondering if it might be something like that. My current SendGrid setup has been working for years and has the following: [image] Are you saying that what I’m trying to do simply isn’t possible in SES because of the reply-to address being on the gmail.com domain?

Troubleshooting Amazon AWS SES sending email via SMTP

Support

Richie (Richie Rich) September 7, 2020, 9:49am 14

Thanks for the detailed info @markersocial

Can I ask, is your “reply to” email address on a different domain from the the “From” address?

Topic		Replies	Views
SMTP problem with Amazon SES Self-hosting email	4	1395	August 2, 2023
Sending emails with SMTP credentials using Amazon SES works… But not from Discourse Self-hosting email	10	1984	August 26, 2022
Cannot send any email with AWS SES Self-hosting	9	852	May 9, 2020
Moving from Mailgun to Amazon SES as an amateur Support email	0	142	July 3, 2025
Amazon SES API - How to setup? Self-hosting	7	2153	December 11, 2023

Troubleshooting Amazon AWS SES sending email via SMTP

Related topics