# Troubleshooting Port Access
**URL:** https://meta.discourse.org/t/troubleshooting-port-access/161058
**Category:** Self-hosting
**Created:** [August 16, 2020, 5:16pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058 "2020-08-16T17:16:12Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Matt\_Shields](https://meta.discourse.org/u/Matt_Shields)
#### Post date: [August 16, 2020, 5:16pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/1 "2020-08-16T17:16:12Z")
I’m attempting to install Discourse on Digital Ocean.. When I type the host name I get this error
Hostname for your Discourse? [`discourse.example.com`]: `discourse.somename.co`
Checking your domain name . . .
WARNING: Port 443 of the computer does not appear to be accessible using hostname: `discourse.somenamer.co.`
WARNING: Connection to `http://discourse.somename.co` (port 80) also fails.
I’m using
Namecheap
Cloudflare
and Digital Ocean
Namecheap nameservers point to Cloudflare, Cloudflare A records point to digital ocean IP address. I’m not sure what the issue is?
When I navigate to the URL on a browser it says the browser is fine, Cloudflare is working and the host is the issue…
Any suggestions on what might be wrong?
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### Author:  [@IAmGav](https://meta.discourse.org/u/IAmGav)
#### Post date: [August 16, 2020, 5:18pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/2 "2020-08-16T17:18:42Z")
the dns record has not been set or is not active.
once this is done, then discourse will install
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### Author:  [@Matt\_Shields](https://meta.discourse.org/u/Matt_Shields)
#### Post date: [August 16, 2020, 5:26pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/3 "2020-08-16T17:26:20Z")
I have 2 A records in cloudflare that point to Digital Ocean.. isn’t that the only DNS records needed? I also have a number of cname set up but that is for sendgrid
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### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [August 16, 2020, 5:45pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/4 "2020-08-16T17:45:34Z")
I’d suspect that You’ve got cloudflare configured in Proxy mode. Disable that and You’ll be good to go.
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### Author:  [@Matt\_Shields](https://meta.discourse.org/u/Matt_Shields)
#### Post date: [August 16, 2020, 5:50pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/5 "2020-08-16T17:50:02Z")
Thanks.. I have all of the orange clouds set to gray DNS only
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### Author:  [@Matt\_Shields](https://meta.discourse.org/u/Matt_Shields)
#### Post date: [August 16, 2020, 6:17pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/6 "2020-08-16T18:17:22Z")
hmm… So if I enter in the hostname simply as [somedomain.co](http://somedomain.co) it will connect.. however if I enter it as [discourse.somedomain.co](http://discourse.somedomain.co) then it can’t reach the port… are you not supposed to include discourse in the host name?
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### Author:  [@IAmGav](https://meta.discourse.org/u/IAmGav)
#### Post date: [August 16, 2020, 6:50pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/7 "2020-08-16T18:50:32Z")
something is blocking it to connect
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### Author:  [@Matt\_Shields](https://meta.discourse.org/u/Matt_Shields)
#### Post date: [August 16, 2020, 6:53pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/8 "2020-08-16T18:53:08Z")
ahh sorry… I was editing the doamin name… it’s supposed to be [WeWiser.co](http://WeWiser.co)
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### Author:  [@Matt\_Shields](https://meta.discourse.org/u/Matt_Shields)
#### Post date: [August 16, 2020, 6:54pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/9 "2020-08-16T18:54:27Z")
It seems to have completed the install when I only used [WeWiser.co](http://WeWiser.co) as the host… if I use [Discourse.wewiser.co](http://Discourse.wewiser.co) then the error happens
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### Author:  [@Matt\_Shields](https://meta.discourse.org/u/Matt_Shields)
#### Post date: [August 16, 2020, 6:54pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/10 "2020-08-16T18:54:57Z")
But I’m not able to access the page when I go to that host name
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### Author:  [@IAmGav](https://meta.discourse.org/u/IAmGav)
#### Post date: [August 16, 2020, 6:54pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/11 "2020-08-16T18:54:59Z")
can you take a screen shot of the a records
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### Author:  [@Matt\_Shields](https://meta.discourse.org/u/Matt_Shields)
#### Post date: [August 16, 2020, 6:56pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/12 "2020-08-16T18:56:51Z")
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### Author:  [@IAmGav](https://meta.discourse.org/u/IAmGav)
#### Post date: [August 16, 2020, 6:57pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/13 "2020-08-16T18:57:51Z")
there should be an A record for discourse
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### Author:  [@Matt\_Shields](https://meta.discourse.org/u/Matt_Shields)
#### Post date: [August 16, 2020, 6:59pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/14 "2020-08-16T18:59:35Z")
Ohhh… Do I configure it like this [discourse.wewiser.co](http://discourse.wewiser.co)?
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### Author:  [@IAmGav](https://meta.discourse.org/u/IAmGav)
#### Post date: [August 16, 2020, 7:00pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/15 "2020-08-16T19:00:42Z")
Name = discourse
type = A
Content = (ip address of droplet)
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### Author:  [@Matt\_Shields](https://meta.discourse.org/u/Matt_Shields)
#### Post date: [August 16, 2020, 7:02pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/16 "2020-08-16T19:02:23Z")
ok cool I’ll run through it again
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### Author:  [@Matt\_Shields](https://meta.discourse.org/u/Matt_Shields)
#### Post date: [August 16, 2020, 7:20pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/17 "2020-08-16T19:20:49Z")
Making progress I think!
It seems to have installed and when I go to the domain now it’s showing this
# Welcome to nginx!
If you see this page, the nginx web server is successfully installed and working. Further configuration is required.
For online documentation and support please refer to [nginx.org](http://nginx.org/).
Commercial support is available at [nginx.com](http://nginx.com/).
_Thank you for using nginx._
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### Author:  [@Matt\_Shields](https://meta.discourse.org/u/Matt_Shields)
#### Post date: [August 16, 2020, 7:22pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/18 "2020-08-16T19:22:07Z")
sorry never mind! I see I dont need to add discourse to the url… it works thanks so much for the help!
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### Author:  [@IAmGav](https://meta.discourse.org/u/IAmGav)
#### Post date: [August 16, 2020, 7:57pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/19 "2020-08-16T19:57:13Z")
you pointed the dns to the droplet, but your app.yml still says your domain is discourse.domain
change the domain name in the app.yml to [wewiser.co](http://wewiser.co) and then rebuild the app
cd /var/discourse
./launcher rebuild app
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### Author:  [@Matt\_Shields](https://meta.discourse.org/u/Matt_Shields)
#### Post date: [August 16, 2020, 8:09pm UTC](https://meta.discourse.org/t/troubleshooting-port-access/161058/20 "2020-08-16T20:09:59Z")
got it… just reloaded it and now it looks like the SSL is not implemented.. maybe I just need to rebuild the entire thing… distry this instance and launch a new one and update the ips?
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