# Troubleshooting

**URL:** https://meta.discourse.org/t/troubleshooting/93607
**Category:** WordPress
**Created:** [August 1, 2018, 1:34am UTC](https://meta.discourse.org/t/troubleshooting/93607 "2018-08-01T01:34:55Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![anon29908737](https://avatars.discourse-cdn.com/v4/letter/a/8e7dd6/32.png) [@anon29908737](https://meta.discourse.org/u/anon29908737)
#### Post date: [August 1, 2018, 1:34am UTC](https://meta.discourse.org/t/troubleshooting/93607/1 "2018-08-01T01:34:55Z")

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where do I start to troubleshoot login issues? I’m getting to the login screen and then when I click login this error message pops up, but I’ve cleaned the cookies, tried an icognito window, unchecked WP SSO login:

```
This page isn’t working

forum.knittingtoday.com redirected you too many times.

* Try clearing your cookies

ERR_TOO_MANY_REDIRECTS

```

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### Author: ![simon](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/simon/32/339122_2.png) [@simon](https://meta.discourse.org/u/simon)
#### Post date: [August 1, 2018, 1:47am UTC](https://meta.discourse.org/t/troubleshooting/93607/2 "2018-08-01T01:47:31Z")

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Did you make any changes to your website or your forum before this started happening?

You can bypass SSO login for your forum by going to `forum.yourdomain.com/users/admin-login`. Use your actual domain instead of `forum.yourdomain.com`. This will let you login to the forum and fix any settings that may have recently been changed.

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### Author: ![anon29908737](https://avatars.discourse-cdn.com/v4/letter/a/8e7dd6/32.png) [@anon29908737](https://meta.discourse.org/u/anon29908737)
#### Post date: [August 1, 2018, 1:51am UTC](https://meta.discourse.org/t/troubleshooting/93607/3 "2018-08-01T01:51:30Z")

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Excellent. That worked to get me in. I was trying to set up the [wp Discourse](https://github.com/discourse/wp-discourse) SSO login from [knittingtoday.com](http://knittingtoday.com) instead of [clubknit.knittingtoday.com](http://clubknit.knittingtoday.com) But I must have messed something up.

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### Author: ![simon](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/simon/32/339122_2.png) [@simon](https://meta.discourse.org/u/simon)
#### Post date: [August 1, 2018, 1:54am UTC](https://meta.discourse.org/t/troubleshooting/93607/4 "2018-08-01T01:54:32Z")

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That makes sense. Check the ‘sso url’ setting on your forum.

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### Author: ![anon29908737](https://avatars.discourse-cdn.com/v4/letter/a/8e7dd6/32.png) [@anon29908737](https://meta.discourse.org/u/anon29908737)
#### Post date: [August 1, 2018, 1:58am UTC](https://meta.discourse.org/t/troubleshooting/93607/5 "2018-08-01T01:58:48Z")

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The Forum SSO URL setting is blank.

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### Author: ![anon29908737](https://avatars.discourse-cdn.com/v4/letter/a/8e7dd6/32.png) [@anon29908737](https://meta.discourse.org/u/anon29908737)
#### Post date: [August 1, 2018, 2:01am UTC](https://meta.discourse.org/t/troubleshooting/93607/6 "2018-08-01T02:01:44Z")

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Looks like I have it set now. Thank you, @simon …
