# True user IPs when using Cloudflare **URL:** \ **Category:** Support\ **Created:** [June 18, 2019, 5:10pm UTC](https://meta.discourse.org/t/true-user-ips-when-using-cloudflare/120707 "2019-06-18T17:10:56Z")\ **Posts on this page:** 1\ **Showing post:** 1
**Author:** ![BryanV](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/bryanv/32/226479_2.png) [@BryanV](https://meta.discourse.org/u/BryanV)\ **Post date:** [June 18, 2019, 5:10pm UTC](https://meta.discourse.org/t/true-user-ips-when-using-cloudflare/120707/1 "2019-06-18T17:10:56Z")
I had a legitimate user message me directly saying that they could not sign up up because “New registrations are not allowed from your IP address” After some investigation I found the relevant setting and bumped it up to 9999. But then I wanted to investigate further, so looked up the users reg IP after they signed up: ![41%20AM](https://global.discourse-cdn.com/meta/original/3X/f/5/f57c1509dd08167731f1f117acf674079d2c7ee8.png) The other threads about this setting seem to indicate that repeat reg IPs should not be common, that the low default of 3 is reasonable. So does this situation with multiple reg ids coming from Cloudflare point to some misconfiguration I need to look in to? This instance is running on Digital Ocean, and there is just an A record on CloudFlare pointing at it. As an aside I would strongly suggest admins be notified when users are turned away for this reason. I would never have known about or been able to help them sign up except that they emailied me directly. --- _[View the full topic](https://meta.discourse.org/t/true-user-ips-when-using-cloudflare/120707)._